Kassie puchailo
Brandon,MB
Summary
Positive, organized, and efficient, with strong aptitude for multitasking and administrative tasks. Familiar with office software and tools, including scheduling and document management. Ready to contribute to streamlining office operations and enhancing organizational effectiveness.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess/ Expo
Browns Social House
10.2023 - Current
- Coordinated guest seating arrangements to maximize dining room capacity.
- Improved guest satisfaction by promptly addressing inquiries and concerns.
- Managed reservation system for seamless dining experiences.
- Greeted guests warmly, enhancing their overall dining atmosphere.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Answered phone calls to take orders, give information and document reservations.
Green Team Member
Province of Manitoba
06.2023 - 09.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Server
Rotary Villas at Crocus Gardens
02.2023 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Arts - Psychology
Brandon University
Brandon, None12-2028
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Timeline
Restaurant Hostess/ Expo
Browns Social House
10.2023 - Current
Green Team Member
Province of Manitoba
06.2023 - 09.2023
Server
Rotary Villas at Crocus Gardens
02.2023 - 06.2023
Bachelor of Arts - Psychology
Brandon University
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