Kassie Pacheco
Kingston,Canada
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
14
14
years of professional experience
Work History
Senior Office Clerk
Limestone District School Board
05.2022 - Current
- Responded to inquiries from clients/customers in a timely manner, providing accurate information or directing them to the appropriate department/personnel for assistance
- Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
- Facilitate internal/external communications by preparing information to inform the system of information related to Expanded Opportunities
- Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite, Google Workplace) to create documents/spreadsheets/presentations/reports efficiently and accurately
- Operate and maintain office equipment such as; photocopiers, fax machines, computers, telephones
- Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
- Coordinated and organized company events, including conferences, seminars, and team-building activities
- Prepare and support the organization of Specialist High Skills Major (SHMS) Certificates, track student certifications
- Access student credit counselling summaries using ASPEN
- Assist with Skills Canada and other specialized events (e.g., booking transportation and accommodations, registrations)
- Build database for Summer Session classes in Aspen and assist with scheduling
- Prepare and generate reports as required from various programs (e.g., ASPEN, Microsoft Office, Google Workplace)
- Report and reconcile the budget for Specialist High Skills Major (SHSM), Ontario Youth Apprenticeship Program (OYAP) and School within a College (SWAC), order supplies, complete expense forms, code and approve invoices
- Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
- Assisted with the welcome process of new employees by preparing necessary paperwork and coordinating orientation sessions
- Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
- Provided administrative support during board meetings including preparing meeting agendas/materials, distributing minutes, and following up on action items
- Managed and updated databases, ensuring accuracy and completeness of information
- Assisted in the preparation of financial reports by gathering data, performing calculations, and creating visual presentations
Elementary Office Coordinator
Limestone DSB
04.2015 - 05.2022
- Managed and maintained Principal and Vice Principal calendars, scheduling appointments, meetings, and travel arrangements
- Maintain student records (i.e. OSRs, OSORs, central file, registrations) and staff records (i.e. absenteeism, progress reports and evaluations).
- Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
- Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
- Acted as a liaison to the Principal/Vice-Principal to facilitate effective communication flow with; parents/guardians, outside agencies, community members
- Coordinated occasional teacher coverage as directed by the Principal
- Processed staff vacation requests, leave requests and casual pay sheets
- Managed and updated company databases, ensuring accuracy and completeness of information
- Prepared Ministry, LDSB and other reports as requested by the Principal
- Operated and maintained office equipment such as; photocopiers, fax machines, telephones, bells, and the P.A. system and provide in-service on the equipment
- Coordinated and assisted in the evaluation of clerical support staff as directed by the Principal
- Requisitions office/school supplies; maintain budget, fund raising and purchasing card transactions under the direction of the Principal or designate
- Attend staff and administrative team meetings as requested by the Principal
- Perform other duties as assigned
Control Centre Clerk
Limestone DSB
07.2013 - 04.2015
- Processing and verification of requested orders within a computerized inventory system.
- Deliver or coordinate delivery of items received in warehouse.
- Receive requests and provide Courier pick-up and delivery details.
- Act as a liaison to coordinate with supervisors, staff and contractors, regarding operations and maintenance requests, work orders, emergencies, responses, etc.
- Communicate with schools, administrators, contractors, staff and the general public to gather/provide information and respond with follow up.
- Provide support as assigned for a variety of programs, functions and tasks that are coordinated by the Facility Services department. Including but not limited to Community Use of Schools, Planning, Courier, Eco Schools, waste management, asbestos management, building access, etc.
- Assist with the administration of absence management and coverage related to Caretaking Services.
- Generate and keep current various resource documents for the Facility Services department.
- Maintain databases and processes systems for the Facility Services department including in assisting with the preparation and maintenance of regulatory records and reporting.
- Track work orders through to completion, including entering labour, material and other costs, and ensuring accurate records in all Facility Services databases.
- Assist with ordering and tracking Facility supplies as well as all Personal Protective Equipment.
- Assist with maintaining an organized, clean, safe and secure work environment.
- Performs other related duties, as assigned.
Office Clerk
Limestone DSB
09.2011 - 07.2013
- Process, maintain and monitor purchase orders, cheque requisitions, monthly travel reimbursement forms, expenditure reallocation and budget reallocation, as well as departmental, teams and affinities budgets
- Process “code and approve” invoices
- Monthly reconciliation of all accounts
- Process a high volume of orders in a timely manner and distribute orders to staff
- Liaise between school staff and the Board’s Purchasing Department, select the appropriate vendors for supply of goods and services
- Provide administration and departments, teams, and affinities with budget information monthly
- Organize and coordinate all aspects of the Educational Services office functions including acting as a staff resource (liaison) to Educational Services Administration and staff regarding the operations of the office
- Provide administrative assistance to the Principal and Learning for All Associate Superintendent including facilitating internal/external communications, scheduling meetings and directing visitors and clients; preparing a variety of documents using Word, Excel and related software
- Provide support to all Educational Services staff
- Maintain systems in accordance with Ministry and LDSB regulations, policies, procedures, and reporting requirements
- Respond to Educational Services Crisis line
- Develop, implement, and monitor office procedures including maintaining central files, ordering supplies, and completing bulk orders, reporting, and reconciling board accounts and purchasing card transactions, completing staff expense forms, coding invoices
- Operate and maintain office equipment such as photocopiers, fax machines, telephones and provide in-service on the equipment
- Manage transportation requests
- Prepare a variety of documents using word processing, spreadsheets, and other related software
- Assist with EA allocation process including processing initial letters and collecting and collating of data from Principals
- Performs other related duties as assigned
Education
Career College - Office Administration
Academy of Learning
Kingston, ONAEC / DEP or Skilled Trade Certificate - Bookkeeping I
Academy of Learning
Kingston, ONSkills
- Administrative Support
- Communication Skills
- Proficient with Computer Programs
- Organizational Skills
- Multi-tasking Skills
- Data Entry Proficiency
- Document Management
- Financial Reconciliation and Reporting
- Database management
- Problem-solving
- Time management
- Attention to detail
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Senior Office Clerk
Limestone District School Board
05.2022 - Current
Elementary Office Coordinator
Limestone DSB
04.2015 - 05.2022
Control Centre Clerk
Limestone DSB
07.2013 - 04.2015
Office Clerk
Limestone DSB
09.2011 - 07.2013
Career College - Office Administration
Academy of Learning
AEC / DEP or Skilled Trade Certificate - Bookkeeping I
Academy of Learning
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