Kassie Ou
Freedom Bagel Bakery
Davis
3
Languages
3
years of professional experience
Reliable and adaptable team leader with strong communication, customer service, and time management skills. Experienced in leading shifts, maintaining efficient operations, and delivering excellent service in fast-paced environments.
Work History
Shift Lead
2 Months- Supervise daily operations and oversee staff during shifts in the manager's absence.
- Train and assist new employees with cashiering, food preparation, and customer service.
- Prepare espresso drinks, coffee beverages, and specialty drinks.
- Prepare bagel sandwiches and food orders while following food safety standards.
- Operate the cash register, process cash and card transactions, and balance the register.
- Deliver friendly customer service in a fast-paced environment.
- Restock inventory, maintain store cleanliness, and help open and close the store.
Cashier / Cook
1 Year- - Provided fast and friendly service in a high-traffic environment
- - Operated cash register, processed orders, and handled transactions
- - Prepared and served food and beverages while following food safety procedures
- - Maintained cleanliness of workstations and equipment
Education
High School Diploma
- Class of 2026
- GPA: 4.0
- Honor Roll Fall 2025, Spring 2026
Bachelor of Science - Medicinal Chemistry And Drug Design
Skills
Shift leadership
Decision-making capacity
Team leadership
Team motivation
Operational efficiency
Process optimization
LANGUAGES
- English (Fluent)
- Khmer (Fluent)
- Spanish (Basic)
Timeline
Shift Lead
Freedom Bagel Bakery
06.2026 - CurrentRead More
Cashier / Cook
Fruitvale Donuts
01.2024 - 01.2025Read More
Skyline High School
High School Diploma
Read More
University of California, Davis
Bachelor of Science from Medicinal Chemistry And Drug Design
Read More