Kassidy Doucette
Yarmouth,NS
Summary
Dynamic and results-oriented professional with a proven track record in leadership and adaptability, honed across roles from Volunteer at Meadowfields School to Dining Room Supervisor at Winners One Stop. Excelled in fostering teamwork and leveraging computer skills to enhance operational efficiency and customer satisfaction. Demonstrated exceptional relationship-building abilities, contributing to significant improvements in team cohesion and service delivery.
Overview
9
9
years of professional experience
Work History
Volunteer
Meadowfields Shool
09.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Provided support to program coordinators, ensuring smooth operations during events.
- Collaborated with other volunteers to create a welcoming atmosphere for program attendees.
- Coordinated with staff members to ensure program objectives were met efficiently and effectively.
Waitress
New Century Restaurant
09.2021 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Cleaner
Yarmouth Cleaning Ladies
03.2016 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Dining Room Supervisor
Winners One Stop
10.2018 - 08.2019
- Adhered to all health and safety regulations by training staff on proper food handling practices and monitoring compliance consistently.
- Enhanced customer satisfaction by providing exceptional dining experiences and promptly addressing concerns.
- Assisted in menu development initiatives based on trends analysis research; provided feedback on dishes'' popularity among customers.
- Streamlined operations for increased efficiency by supervising staff, delegating tasks, and ensuring adherence to policies.
- Maintained responsibility for food, beverage and kitchen equipment ordering, regularly assessing departmental needs and verifying sufficient stock levels.
Waitress
Pizza Delight
10.2015 - 09.2018
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
GED -
Nscc
Yarmouth, NS02-2021
Skills
- Positive Attitude
- Teamwork and Collaboration
- Computer Skills
- Leadership Qualities
- Flexible Schedule
- Relationship Building
- Adaptability and Dependability
Languages
English
Elementary
French
Elementary
Timeline
Volunteer
Meadowfields Shool
09.2024 - Current
Waitress
New Century Restaurant
09.2021 - Current
Dining Room Supervisor
Winners One Stop
10.2018 - 08.2019
Cleaner
Yarmouth Cleaning Ladies
03.2016 - Current
Waitress
Pizza Delight
10.2015 - 09.2018
GED -
Nscc
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