Kassidy Cripps
LONDON,ON
Summary
Hardworking individual with strong time management and multitasking abilities. Dedicated to delivering exceptional customer service experiences all while bringing a collaborative mindset, fresh perspectives, and a strong work ethic to your team.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Shift Supervisor
Harveys
London, Ontario
07.2025 - 06.2026
- Delegated work to staff, setting priorities and goals.
- Monitored staff performance to ensure quality standards were met.
- Addressed any issues that arose during the shift in a proactive manner.
- Provided on-the-job training to new staff members.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Maintained cleanliness and organization of the work area to uphold company standards.
Team Member
Harveys
London, Ontario
04.2021 - 07.2025
- Coordinated with team members to facilitate efficient operations during peak hours.
- Ensured cleanliness and organization of dining and service areas to enhance guest experience.
- Handled cash transactions accurately at the register.
- Managed inventory levels and restocked supplies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through a series of different stations based on team needs.
- Proposed and implemented methods to enhance team performance and achieve collective goals.
Store Clerk
Haliburton Scout Reserve
Haliburton, Ontario
06.2023 - 09.2023
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Resolved customer complaints promptly to foster positive relationships with shoppers.
- Processed sales transactions and handled cash and credit card payments.
- Set up displays and materials for promotional events to enhance customer engagement.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Attended store meetings to discuss operations and employee feedback. and provided input on improving store operations.
Education
High School Diploma -
John Paul II Catholic Secondary School
London, ON06-2024
Skills
- Cash management
- Staff training
- Team leadership
- Attention to detail
- Multitasking
- Time management
- Conflict resolution
- Dependability
Certification
- SafeCheck Advanced Food Safety
- Standard First Aid, CPR, and AED Level C
- Smart Serve
- G Drivers License
Timeline
Shift Supervisor
Harveys
07.2025 - 06.2026
Store Clerk
Haliburton Scout Reserve
06.2023 - 09.2023
Team Member
Harveys
04.2021 - 07.2025
High School Diploma -
John Paul II Catholic Secondary School