Kassidy Atkinson Palahniuk
Kelowna,Canada
Summary
Dedicated Server and Bartender seeking employment to gain valuable work experience and contribute as an integral team member. Proven track record in ensuring exceptional customer service and satisfaction. Committed to delivering high-quality results, showcasing a strong sense of responsibility, dependability, and a positive attitude.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server / Bartender
Tower Ranch Restaurant
03.2022 - Current
- Provided excellent customer service, successfully upselling relevant products for increased customer satisfaction.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously, as well as golfers passing through for to go orders without compromising service quality.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
- Cultivated warm relationships with members and regular customers.
Babysitter
01.2015 - Current
- Looked after children ages 3 months – 12 years
- Responsible for providing nutritious meals and snacks
- Provided safe and entertaining activities
- Cleaned after meal preparation and after activities
Guest Services Attendant
Tower Ranch Golf and Country Club
04.2019 - 10.2021
- Multitasking and time management in a high paced environment
- Provided exemplary service and built strong relationships with all members, guests and coworkers
- Was trusted to train employees ensuring they were orientated to company policies, procedures and expectations while helping to enhance team building and customer relations
- Cleaned and maintained power carts, organized carts to daily golfer schedule, and other duties as required
Sales Associate
Bath and Body Works
01.2019 - 03.2021
- Frequently met sales goals and expectations by using effective communication and persuasion skills
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Frequently was called upon to support coworkers with returns and exchanges
- Organized and replenished shelves and displays to maintain store visual appeal, engage customers, and promote specific merchandise.
Activity Aide
Good Samaritan Society – Mountainview Village
01.2013 - 01.2015
- Entertained seniors by providing meaningful activities including reading to them, looking at pictures, having conversations and guiding them through activities
- Provided companionship during resident outings
- Walked with seniors with therapy assist dog
Education
High School Diploma -
École Kelowna Secondary School
Kelowna, BC06-2020
Skills
- Exceptional Customer Service
- Clean, Efficient and Organized
- Teamwork and Collaboration
- Problem Solving Abilities
Certification
- Serving It Right
References
Available by request
Timeline
Server / Bartender
Tower Ranch Restaurant
03.2022 - Current
Guest Services Attendant
Tower Ranch Golf and Country Club
04.2019 - 10.2021
Sales Associate
Bath and Body Works
01.2019 - 03.2021
Babysitter
01.2015 - Current
Activity Aide
Good Samaritan Society – Mountainview Village
01.2013 - 01.2015
High School Diploma -
École Kelowna Secondary School
Similar Profiles
Debora KrizbaiDebora Krizbai
Ranch Manager Intern at Strong Tower RanchRanch Manager Intern at Strong Tower Ranch
Aidan BradleyAidan Bradley
Guest Services Representative at Tower ranch golf & country clubGuest Services Representative at Tower ranch golf & country club
David GaramellaDavid Garamella
Server at Ranch House Restaurant, Devil's Thumb RanchServer at Ranch House Restaurant, Devil's Thumb Ranch
Angela LabossiereAngela Labossiere
Head Pharmacy Assistant at Shoppers Simply Pharmacy (Permanently Closing September 2025)Head Pharmacy Assistant at Shoppers Simply Pharmacy (Permanently Closing September 2025)
John ArtryJohn Artry
Research Lab Assistant at UBC OkanaganResearch Lab Assistant at UBC Okanagan