Kassia Danyluk
Calgary,AB
Summary
Dedicated Sales Associate with a strong focus on customer service and delivering exceptional service. Expertise in time management and problem-solving ensures a seamless home buying experience. I bring a positive attitude, strong communication skills and a genuine commitment to supporting customers throughout the journey of purchasing a new home.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Jayman BUILT
12.2024 - 01.2026
- Assisted customers in selecting and purchasing new homes, ensuring alignment with preferences and budgets.
- Conducted property tours, highlighting key features and benefits to enhance buyer interest.
- Developed strong customer relationships through effective communication and personalized follow-ups.
- Utilized CRM software to manage leads, maintain accurate records of sales activities and optimize productivity and time management.
- Conducted thorough walkthroughs with clients throughout all stages of construction, addressing any concerns and answering questions customers may have about their new home.
- Strengthened relationships with clients by conducting regular follow-ups, ensuring a seamless home buying experience.
- Prepared and presented contracts and other legal documents to clients.
Server
Montana's BBQ & Bar
03.2022 - 01.2023
- Attentive to customer needs, friendly and professional.
- Accurately taking an entering food orders, ensuring correct food delivery.
- Well-versed in menu items, specials and add-ons or upgrades.
- Assisted in training new servers on menu knowledge and service protocols.
- Addressing and resolving customer complaints promptly, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality while working alongside kitchen staff, bartenders and other servers.
- Served food and beverages promptly minimizing wait times, and focused attention to customer needs and dietary restrictions.
Education
High School Diploma -
All Saints High School
Calgary, AB05-2022
Skills
- Customer service
- Time management
- Problem-solving skills
- Organization
- Excellent people skills
- Goal oriented
- Outgoing and confident personality
Certification
Professional Home Builders Institution (PHBI)
• Sales Skills and Fundamentals
• Construction Fundamentals for Sales
• Advanced Sales Skills for the Home Building Industry
Timeline
Sales Associate
Jayman BUILT
12.2024 - 01.2026
Server
Montana's BBQ & Bar
03.2022 - 01.2023
High School Diploma -
All Saints High School