Kassandra Mejia-Davila
Gardena
Summary
Dynamic Security Officer with extensive experience at Allied Universal Security Services, excelling in surveillance monitoring and incident response. Proven ability to enforce access control and manage crowds effectively, ensuring safety and security. Bilingual in Spanish and English, with strong communication skills and a commitment to superior customer service.
Overview
15
15
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Gardena
06.2024 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Reported safety hazards for remediation response.
- Enforced access control measures in accordance with established procedures.
- Assisted with crowd control during large events held at the facility.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Observed patrons and customers to quickly address security situations.
Security Officer
G2 Secured Staff
Los Angeles
05.2018 - 09.2023
- Monitored CCTV systems to ensure safety and security of premises.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Patrolled crowds during events to preserve order and promote security.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Sales Associate
Kids Double Time
Redondo Beach
03.2013 - 04.2018
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
Dental Receptionist
Cotton Smiles Dentistry And Orthodontics
Albuquerque
08.2010 - 04.2013
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Managed front desk operations including scheduling appointments, collecting payments.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Provided support with front office duties such as photocopying documents or scanning files.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
Education
High School Diploma -
Leuzinger High School
Lawndale06-2011
Dental Assistant -
Southern California Reginal Occupational Center
Torrance, CA06-2010
Skills
- Surveillance monitoring
- Access control
- Crowd management
- Incident response
- Safety inspections
- Emergency coordination
- Communication skills
- Problem solving
- CPR certified
- FLUENT IN Spanish, English
- Complex Problem-solving
- Theft prevention training
- Investigative skills
- Security systems
- Conflict de-escalation
- Interior and exterior patrol
- Superior customer service
References
References available upon request.
Timeline
Security Officer
Allied Universal Security Services
06.2024 - Current
Security Officer
G2 Secured Staff
05.2018 - 09.2023
Sales Associate
Kids Double Time
03.2013 - 04.2018
Dental Receptionist
Cotton Smiles Dentistry And Orthodontics
08.2010 - 04.2013
High School Diploma -
Leuzinger High School
Dental Assistant -
Southern California Reginal Occupational Center
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