Kassandra Harakas
Beamsville,ON
Summary
Motivated and experienced juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Stacked Pancakes & Breakfast House
Stoney Creek, ON
02.2023 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Server
Crabby Joe's
Beamsville, ON
01.2022 - 02.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Stayed informed about daily specials, new menu items, promotions.
Server/Bartender
The Attic Pizza Parlour
Stoney Creek, ON
12.2016 - 03.2020
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Banking And Finance -
Everest College
Hamilton2011
High School Diploma -
Sir Winston Churchill Secondary School
Hamilton, ON2009
Skills
- Employee Scheduling
- Product and Service Knowledge
- Task Delegation
- Staff Management
Timeline
Assistant Manager
Stacked Pancakes & Breakfast House
02.2023 - Current
Server
Crabby Joe's
01.2022 - 02.2023
Server/Bartender
The Attic Pizza Parlour
12.2016 - 03.2020
Banking And Finance -
Everest College
High School Diploma -
Sir Winston Churchill Secondary School
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