Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kassandra Espinosa

Fresno

Summary

Skilled in managing front-desk operations including handling phone calls, customer service, and administrative tasks. Strengths include strong organizational skills, communication abilities, and familiarity with office systems and procedures. Demonstrated impact in previous roles by improving office efficiency through streamlining processes.

Overview

9
9
years of professional experience

Work History

Receptionist Clerk

Espinosa's Quality Tax
Easton
01.2018 - 04.2024
  • Inputted customer information into a database system in an accurate manner.
  • Answered incoming calls, transferred calls to appropriate personnel, and took messages.
  • Scheduled appointments for clients with appropriate staff members.
  • Updated the reception desk schedule regularly according to changes in staffing requirements.

Sales Cashier

Victoria's Secret & PINK
Fresno
11.2019 - 05.2020
  • Maintained accurate records of all transactions and reported discrepancies if any.
  • Processed returns and refunds according to company procedures.
  • Scanned items, accepted payments, and provided change as necessary.

Sales Associate

Tilly's
Fresno
08.2015 - 08.2017
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

CNA -

Fresno Adult School
Fresno, CA
03-2025

Skills

  • Patient care
  • Vital signs monitoring
  • Cpr certified
  • Team collaboration
  • Documentation accuracy
  • Appointment scheduling
  • Confidentiality
  • Multitasking and prioritization

Languages

Spanish
Professional
English
Professional

Timeline

Sales Cashier

Victoria's Secret & PINK
11.2019 - 05.2020

Receptionist Clerk

Espinosa's Quality Tax
01.2018 - 04.2024

Sales Associate

Tilly's
08.2015 - 08.2017

CNA -

Fresno Adult School
Kassandra Espinosa