Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kassandra Diaz

Rancho Cucamonga

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

17
17
years of professional experience

Work History

Owner

Qtcute_Bows
Rancho Cucmaonga
01.2018 - Current
  • Crafted unique handmade items using various materials and tools.
  • Managed inventory of materials to ensure availability for projects.
  • Developed creative ideas for new projects by researching current trends.
  • Developed new crafting techniques to create unique pieces for customers.
  • Processed vendor invoices using accounting software for timely payment.
  • Reconciled accounts on a regular basis.

Sales Associate

Gymboree
Orange
12.2016 - 01.2018
  • Assisted customers with product selection and inquiries
  • Maintained store cleanliness and organized merchandise displays
  • Processed sales transactions using point-of-sale system
  • Restocked shelves and replenished inventory as needed
  • Collaborated with team to ensure smooth store operations
  • Provided exceptional customer service in a fast-paced environment
  • Supported promotional activities and special events

Disability Support Worker

Elite Transportation Llc
Corona
09.2008 - 08.2014
  • Facilitated daily transportation for clients with disabilities
  • Supported clients in entering and exiting vehicles safely
  • Communicated effectively with clients and caregivers
  • Coordinated schedules to ensure timely pickups and drop-offs
  • Adapted to client needs during transportation services
  • Monitored client well-being during transit periods
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Transported clients to appointments, social events, and other activities as needed.

Education

High School Diploma -

Chaffey Adult School
Ontario, CA
03-2025

Skills

  • Customer service
  • Sales strategies
  • Inventory management
  • Visual merchandising
  • Creative problem solving
  • Project management
  • Effective communication
  • Research skills
  • Time management
  • Small business operations
  • Social media control
  • Financial management

Languages

English
Professional
Spanish
Professional

Timeline

Owner

Qtcute_Bows
01.2018 - Current

Sales Associate

Gymboree
12.2016 - 01.2018

Disability Support Worker

Elite Transportation Llc
09.2008 - 08.2014

High School Diploma -

Chaffey Adult School

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Kassandra Diaz