Kassandra Carcamo

Achieved efficient online order processing through effective management of e-commerce operations.

• Operated pallet jacks and forklifts to efficiently transport goods within warehouse.
• Maintained inventory accuracy by conducting regular stock counts and reconciling discrepancies.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.

Streamlined patient acquisition efforts for Unicare Community Health Center.

• Answered multi-line phone system, directing calls to appropriate departments efficiently.
• Resolved customer problems and complaints.
• Collaborated closely with colleagues to coordinate event logistics, ensuring successful outcomes for all parties involved.
• Scheduled appointments using electronic health records system, enhancing patient access.
• Helped patients complete necessary medical forms and documentation.
• Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.