Kassandra Buenrostro
Los Angeles
Summary
Dedicated and personable Medical Receptionist with 5 years of experience in high-volume medical environments. Proficient in scheduling, patient relations, and electronic record keeping, with a strong focus on HIPAA compliance. Recognized for problem-solving abilities and excellent communication skills, fostering a positive atmosphere for patients and staff.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Clinica Oscar Romero
Los Angeles, CA
10.2021 - 06.2025
- Scheduled and confirmed patient appointments, ensuring optimal workflow and satisfaction.
- Managed patient check-ins, co-payments, and file maintenance while adhering to HIPAA standards.
- Facilitated communication between patients and medical staff, enhancing operational efficiency.
- Trained new staff on administrative procedures and medical terminology.
- Implemented efficient filing systems for electronic and paper records.
- Conducted follow-up calls to confirm appointments and gather patient information.
- Assisted with insurance verification and referrals, improving patient access to care.
Medical Assistant
Orthopedic Surgery Specialists
Los Angeles, CA
01.2019 - 10.2021
- Educated patients on procedures and medications; conducted insurance verifications.
- Recorded vital signs and medical histories, ensuring accurate patient documentation.
- Assisted in preparing treatment rooms and maintaining medical equipment per safety guidelines.
- Coordinated with healthcare providers to streamline patient care processes.
- Managed inventory of medical supplies, ensuring availability and compliance with safety standards.
- Developed patient education materials to enhance understanding of procedures and recovery.
Education
Medical Assistant Certification - undefined
UEI Huntington Park
Los Angeles, CA02.2020
High School Diploma - undefined
Roosevelt Aewc
Los Angeles, CA06.2008
Skills
- Front Desk Operations
- HIPAA Compliance
- Appointment Scheduling
- Patient Intake & History
- Medical Terminology
- Data Entry & Records Management
- Customer Service
- Critical Thinking
- Team Collaboration
- Proficient in Microsoft Excel
- BLS & CPR Certified
- Data entry proficiency
- Prior authorization processing
- Documentation and paperwork
- Documentation and reporting
- Effective communication skills
- Data entry
- Telephone etiquette
- Confidentiality
- Recordkeeping and data input
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
LANGUAGES
Spanish: Professional Proficiency
Timeline
Medical Receptionist
Clinica Oscar Romero
10.2021 - 06.2025
Medical Assistant
Orthopedic Surgery Specialists
01.2019 - 10.2021
Medical Assistant Certification - undefined
UEI Huntington Park
High School Diploma - undefined
Roosevelt Aewc