Kassandra Adway
Los Angeles
Summary
A motivated and dependable individual with a strong work ethic and a passion for learning. Known for being adaptable, organized, and proactive in all environments. Brings a positive attitude, communication skills, and a commitment to growth. Eager to contribute to a dynamic team while continuing to develop both personally and professionally.
Overview
4
4
years of professional experience
Work History
In-Home Babysitter
Babysitting
Los Angeles
06.2022 - Current
- Accompanied kids to appointments or extracurricular activities such as sports practices or music lessons.
- Communicated regularly with parents about their child's day via phone calls, text messages, emails or written notes.
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Customer Service Representative
Republic Wireless
Los Angeles
06.2022 - 10.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Conducted regular follow-up calls with customers after resolving their issues.
- Gathered customer feedback through surveys and used the data to improve customer service.
Manager
Fallas Paredes
Los Angeles
03.2021 - 12.2021
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Produced thorough, accurate and timely reports of project activities.
- Analyzed customer feedback data to develop action plans for improving services offered.
Education
Associate of Science - Business Administration
Long Beach City College
4901 E Carson St, Long Beach, CA 90808 12-2024
High School Diploma -
City of Angels
221 S Eastman Ave, Los Angeles, Ca 9006306-2022
Skills
- Collaborative and Amicable
- Customer Service
- Flexible
- Hardworking
- Language Expertise
- Maintaining Safe Environment
- Microsoft Word
- Multitasking Abilities
- Quick Learner and Self Directed
- Reliable and Punctual
- Software Expertise
- Time Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
In-Home Babysitter
Babysitting
06.2022 - Current
Customer Service Representative
Republic Wireless
06.2022 - 10.2022
Manager
Fallas Paredes
03.2021 - 12.2021
Associate of Science - Business Administration
Long Beach City College
High School Diploma -
City of Angels
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