Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kasra Sazvari

Richmond Hill

Summary

Having developed skills in dynamic and customer-centric environment, now seeking to transition into new field. Skilled in effective communication and team collaboration. Known for adaptability and commitment to delivering high-quality results in any role.

Overview

2
2
years of professional experience

Work History

Floor Staff Member

Jump City
01.2024 - 08.2024
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.

Cashier

kish
07.2022 - 03.2023
  • Stored clean dishes, glassware and silverware to keep kitchen fully stocked during service
  • Swept and scrubbed floors each shift, keeping kitchen clean and presentable
  • Accepted checks, debit and credit cards, and gift certificates in line with company policy
  • Maintained high customer satisfaction levels by going extra mile to personalize service
  • Processed cash register transactions on POS and provided correct change
  • Received feedback and complaints while demonstrating exceptional customer service
  • Balanced cash drawers at shift beginning and end
  • Answered questions regarding special and seasonal products
  • Assisted customers with locating hard-to-find items
  • Set up merchandise displays, including endcaps, floor displays and aisles
  • Paid attention to surroundings to best serve customers and prevent shrink
  • Cleaned and sanitized checkouts and other high-touch surfaces
  • Maintained clear checkout area for tidy presentation.

Floor Staff Member

Walmarket
05.2022 - 12.2022
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
  • Collaborated with team members to maintain store appearance, resulting in a more enjoyable shopping experience for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

High School Diploma - Mathematics and physics

Imam sadegh
Tehran, Tehran

High School Diploma -

York Dale Learning Centre
Ontario, Ontario

Skills

  • CUSTOMER SERVICE EXCELLENCE
  • INVENTORY MANAGEMENT
  • TIME MANAGEMENT
  • TRAINING AND DEVELOPMENT
  • CLEANING PROCEDURES
  • RESTOCK SHELVES
  • ORGANIZATION
  • CASH HANDLING EXPERTISE
  • PATIENCE AND EMPHATHY
  • SALES PROFIENCY
  • MERCHENDISE DISPLAY

Languages

English
Professional Working
Persian
Native/ Bilingual
kurdish
Native/ Bilingual

Timeline

Floor Staff Member

Jump City
01.2024 - 08.2024

Cashier

kish
07.2022 - 03.2023

Floor Staff Member

Walmarket
05.2022 - 12.2022

High School Diploma - Mathematics and physics

Imam sadegh

High School Diploma -

York Dale Learning Centre
Kasra Sazvari