Kasra chalajour
Winnipeg,MB
Summary
Detail-oriented Merchandise Coordinator experienced in inventory analysis and visual merchandising. Enhanced customer shopping experiences through effective product placement and seasonal display updates. Focused on supporting team training initiatives to drive overall performance.
Overview
10
10
years of professional experience
Work History
Merchandise Coordinator
Tjx companies
Winnipeg, Manitoba
11.2025 - Current
- Coordinated merchandise flow from receiving to sales floor to ensure timely product availability.
- Analyzed inventory levels to maintain optimal stock availability.
- Collaborated with teams to develop visual merchandising displays that attracted customer interest.
- Supported training of staff on merchandise handling procedures.
- Updated seasonal displays for windows and mannequins to highlight current product lines.
- Managed product placement to optimize customer navigation and enhance shopping experience.
Customer Service Coordinator
Tjx companies
WINNIPEG, MB
12.2024 - 10.2025
- Managed customer inquiries through phone and email communication.
- Resolved customer complaints and issues promptly to enhance satisfaction.
- Coordinated with team members to streamline service processes for improved response times.
- Collaborated with other departments to effectively address and fulfill customer needs.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Worked with sales teams to understand processes and enhance after-sales support.
Warehouse Worker
persian gulf complex
shiraz, Iran
11.2015 - 12.2017
- Loaded and unloaded delivery trucks efficiently and safely.
- Organized inventory in designated storage areas for easy access.
- Organized warehouse space to maximize storage efficiency and accessibility.
- Used pallet jacks to move items to and from warehouse locations.
- Collaborated with team members to ensure timely completion of daily tasks.
- Trained new hires on warehouse procedures and safety protocols to enhance onboarding experience.
Education
Master of Laws - International Law
Islamic Azad University
Shiraz08-2021
Skills
- Merchandise coordination
- Visual merchandising
- Inventory analysis
- Sales support
- Customer relationship management
- Staff training
- Team collaboration
- Attention to detail
- Time management
Timeline
Merchandise Coordinator
Tjx companies
11.2025 - Current
Customer Service Coordinator
Tjx companies
12.2024 - 10.2025
Warehouse Worker
persian gulf complex
11.2015 - 12.2017
Master of Laws - International Law
Islamic Azad University