Pharmacist’s Assistant
Shoppers Drug Mart Pharmacy
10.2023 - 01.2024
- Provided excellent customer support by answering inquiries and managing customer transactions.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and well-being.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Ensured proper medication storage, maintaining optimal inventory levels for efficient pharmacy operations.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
