KaSondra Russell
Lethbridge,AB
Summary
Driven Administrative Assistant with a proven track record at Kainai Transition Centre Society, enhancing office efficiency and confidentiality. Excelled in customer service and data entry, significantly reducing clerical errors. Skilled in Microsoft Word and adept at fostering client relations, demonstrating both hard and soft skills essential for high-stakes environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Kainai Transition Centre Society
08.2021 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Court Clerk
Blood Tribe Police
11.2007 - 06.2013
- Increased court efficiency by processing legal documents and maintaining accurate case records.
- Managed confidential information securely, upholding the integrity of the court system.
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
- Reduced clerical errors by implementing quality control measures when handling sensitive information.
- Performed routine data entry or document management.
- Enhanced communication between legal professionals by promptly distributing correspondence and case updates.
- Ensured timely resolution of cases with accurate scheduling and coordination of hearings, trials, and conferences.
Education
Supply Chain Management Diploma - Supply Chain Management
Kainai Job Ready Program
Stand Off, AB06.2020
High School Diploma -
Catholic Central High School
Lethbridge, AB06.2005
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Administrative Support
- Customer and client relations
- Clerical Support
- Documentation and Recordkeeping
- Professional and mature
Timeline
Administrative Assistant
Kainai Transition Centre Society
08.2021 - 03.2022
Court Clerk
Blood Tribe Police
11.2007 - 06.2013
Supply Chain Management Diploma - Supply Chain Management
Kainai Job Ready Program
High School Diploma -
Catholic Central High School
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