Kasing Shum
Daly City
Summary
Professional with proven track record in overseeing and maintaining complex mechanical systems. Skilled in troubleshooting, preventive maintenance, and ensuring operational efficiency. Strong focus on team collaboration and delivering consistent results. Adaptable and reliable with expertise in HVAC systems, boilers, and safety protocols.
Experienced with HVAC and boiler systems maintenance in large facilities. Utilizes technical skills to ensure efficient operations and timely repairs. Track record of maintaining compliance with safety standards and operational guidelines.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Stationary Engineer
City & County of San Francisco
11.2010 - Current
- Extensive experience on drinking water treatment and distribution to provide safe drinking water in various city parks, buildings, and Yosemite National Park.
- Created operational, safety, and maintenance procedures to reduce accidents and improve building system proficiency.
- Trained junior engineers on best practices in equipment handling and safety protocols.
- Operated and maintained boilers, chillers, and auxiliary equipment to ensure optimal performance.
- Monitored system operations, diagnosing issues promptly to prevent downtime.
- Conducted routine inspections and performed preventative maintenance on mechanical systems.
- Developed standard operating procedures for equipment operation and safety compliance.
- Implemented process improvements that enhanced operational efficiency and reduced energy consumption.
- Collaborated with cross-functional teams to troubleshoot complex mechanical failures effectively.
- Led safety audits and compliance checks, ensuring adherence to local regulations and industry standards.
- Upheld a culture of safety and quality by maintaining an up-to-date understanding of relevant industry standards and certifications.
- Oversaw start-up, operations and shutdown procedures.
- Identified problems and recommended new processes to improve performance and reduce costs.
Superintendent, Aviation Resource Mgt
Air National Guard
03.2013 - 05.2026
- Lead and developed 50 airmen, by guiding them through their career development to reach their personal and military goals.
- Supervised and trained 16 employees on daily procedures to ensure safety of flight for over 180 aircrew members.
- Maintained $4M flight/jump incentive pay programs accuracy by process 200 cases via Air Force Case Management System.
- Oversee $11.2M Flying Hour Program over 2 air frame and 8 aircraft. Enable commander to forecast the need of future flying hours 5 years ahead.
- Provide highly effective leadership by helping leaders make informed decisions by sharing knowledge and experience, so they can best meet their organization’s mission requirement.
- Directed operations ensuring compliance with safety regulations and military standards.
- Oversaw training programs, enhancing team skills and operational readiness.
Health, Safety and Environmental Manger
BBA Aviation
09.2008 - 10.2010
- Developed and implemented staff development programs to ensure a safe, healthy, and accident-free work environment.
- Investigated accidents, and injuries, to provide evidence for hearings, lawsuits, insurance investigations, and workers compensation.
- Created the station’s safety business plan, and managed other training programs.
- Conducted on-site inspections and audit of base operations, facilities, equipment, and materials.
- Developed and implemented environmental policies to comply with regulations and industry standards.
- Led cross-functional teams to integrate sustainability practices into operational workflows.
Ground Mechanic (Shift Lead)
BBA Aviation
08.2007 - 08.2008
- Responsibilities included: troubleshooting, repairing, and modifying aircraft fueling equipment, truck series, and other ground equipment.
- Worked as an acting supervisor with logistics for supplies, mechanical parts, personnel hours, and creating work schedules.
- Lead swing shift and strategically managed over 80 pieces of aircraft refueling equipment to deliver on time departure schedule for customers aircrafts around the clock.
- Diagnosed mechanical issues in aircrafts refueling systems, ensuring safety and compliance with aviation standards.
- Conducted routine maintenance and inspections using specialized tools and diagnostic equipment.
Aviation Support Equipment Technician
U.S. Navy
02.2002 - 04.2007
- Served as Quality Assurance Inspector to ensure all equipment were up to standard after each repair, to minimize aircraft damage due to faulty ground equipment.
- Served as a Safety Officer to implement safety policies and performed daily self-safety audit.
- Supervised and trained between 10-30 people, served as an inspiring motivator and trainer, focusing on growth and development for subordinates.
- Primary flight deck equipment troubleshooter to deliver over 1000 flights take offs and landings, accident free during high tempo sea deployments.
- Effectively managed availability of ground support equipment to ensure shipboard/land base aircrafts perform their missions on time.
- Provide expertise on repairing and PM on heavy duty flight line heavy equipment such as tractor, hydraulic power unit, ground generator…etc.
- Diagnosed and repaired aviation support equipment to ensure operational readiness.
- Conducted preventive maintenance inspections on ground support systems to enhance reliability.
- Collaborated with cross-functional teams to streamline equipment repair workflows and reduce turnaround time.
Customer Service Agent
Swiss Port
11.2000 - 12.2001
- Customer service agent for Singapore Airline, duties include check-in departing passengers, departure gate lead.
- Baggage lost and found agent. Use world-wide telegraph system to locate lost bag. Coordinate with many other airlines and retrieve bag to desired destinations.
- Load planner. Monitor airplane free weight to determine actual load of the aircraft each flight. Make clear plan for cargo containers loading point depends on destination. Use computerize system to calculate aircraft balance take off point.
- Delivered exceptional customer support through effective communication and problem-solving techniques.
- Managed customer inquiries efficiently, ensuring timely resolutions to enhance satisfaction levels.
Education
B.S. - Technical Management, Project Management Focus
DeVry University
Newark, CA04-2019
Skills
- Chiller operation
- Performing repairs
- Troubleshooting skills
- Heat exchanger maintenance
- Electrical troubleshooting
- Refrigeration systems
- Water treatment
- HVAC systems
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of three staff members.
- Served 23 years in US Military with multiple awards and achievements.
Certification
- Aquatic Facility Operator Certification
- Secret Security Clearance Maintained
- Six Sigma Green Belt Certification
- Universal CFC License
- Water Treatment License, Grade 2
- Water Distribution License, Grade 2
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Superintendent, Aviation Resource Mgt
Air National Guard
03.2013 - 05.2026
Stationary Engineer
City & County of San Francisco
11.2010 - Current
Health, Safety and Environmental Manger
BBA Aviation
09.2008 - 10.2010
Ground Mechanic (Shift Lead)
BBA Aviation
08.2007 - 08.2008
Aviation Support Equipment Technician
U.S. Navy
02.2002 - 04.2007
Customer Service Agent
Swiss Port
11.2000 - 12.2001
B.S. - Technical Management, Project Management Focus
DeVry University