Kashyap Daxini
Dubai,UAE
Summary
Seeking a suitable assignment in implementing and managing end user service and support objectives within an organization; contribute to data analytics & modelling objectives of an Organization, Implementing and Managing IT Project initiative within an organization of high repute.
Overview
24
24
years of professional experience
1
1
Certification
Work History
IT Infra & Ops Assoc Analyst + Project Co-ordinator / Manager
PepsiCo International
05.2021 - Current
- Currently working with PepsiCo International AMEA as IT Infra & Ops Assoc Analyst managing IT systems and user support base of 250+ for Pepsico Dubai HQ.
- Providing support and assistance to other markets /IT colleagues in Asia Middle East and Africa ( AMEA ) on technologies , Projects .
- Working on Pepsico Internal special projects as a Project coordinator / Manager.
- Increased Productivity by working with CTO team on optimizing cost and increasing technology utilization .
IT Support Specialist
Hewlett Packard ME FZ LLC
09.2001 - 05.2021
- Working as onsite engineer at Pepsico International Dubai HQ
- Providing level 1 and level 2 IT support to 200 plus user base in Pepsico Dubai
- Supporting HP Servers, Telecom Support, System/User Administration, IT Networking/Cabling, Project Management/Project Co-Ordinator, AV Support.
- Call Center Management
- Software support
- Security/ Encryption support . Developed a secured payroll transaction module using Java in collaboration with Pepsico Global Software Development team & CitiBank Team .
- CONTROLs implementation and monitoring .
IT Administrator
Advance Business Systems
04.2000 - 05.2001
- Providing level 1 and level 2 IT support to 60 plus user base in Advance Business Systems, Dubai
- Supporting File/Print Server, Telecom Support, System/User Administration, IT Networking/Cabling, Installation & Configuration of Microsoft Exchange server 5.5, Assembling of computers.
Education
Diploma in Computer Science -
Gomatesh Polytechnic Belgaum
Karnataka, IndiaAdvance Diploma in Systems Management -
NIIT
Diploma in Business Administration -
NMIMS
Mumbai, IndiaSkills
- MCSE Certified , CCNA Certified , PMP , Scrum Master
- ITIL V4 Foundation Certified
- Desktop & Server OS, RDBMS eg MS SQL
- Active Directory Management , DHCP , DNS , WINS
- Fair knowledge of Cloud tecnologies , hosting , virtual environments CITRIX
- Video Conferencing & AV Support , Installation & Configuration
- Helpdesk Call Support Call Center Operations
- Well versed with Configuration Management, Incident Management, Change Management , Problem Management
- Well versed in Networking technologies , protocols , hardware etc
- IT CONTROLS / Governance
- IT PROJECT Management
- Cost Analysis
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
- MCSE
- CCNA
- PMP
- SCRUM MASTER
- Neuro Linguistic Programming ( NLP ) practioner
- Business Coach
- Wellbeing Coach
Timeline
IT Infra & Ops Assoc Analyst + Project Co-ordinator / Manager
PepsiCo International
05.2021 - Current
IT Support Specialist
Hewlett Packard ME FZ LLC
09.2001 - 05.2021
IT Administrator
Advance Business Systems
04.2000 - 05.2001
Diploma in Computer Science -
Gomatesh Polytechnic Belgaum
Advance Diploma in Systems Management -
NIIT
Diploma in Business Administration -
NMIMS
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