Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kashmala Riaz

BRAMPTON,Ontario

Summary

Welcoming greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support on the phone and in person.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Lazeez Shawarma
12.2020 - 08.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Customer Service Representative

Stagers Choice
02.2017 - 10.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

GED -

Al Kareem Secondary School
Peshawar Pakistan
06.2016

Skills

  • Visual Representations
  • Weight and Measurement
  • Stockroom Management
  • Monetary Transactions
  • Sales and Promotions
  • Telephone Management
  • Return and Exchange Processing
  • Billing and Payment Processing

Timeline

Customer Service Cashier

Lazeez Shawarma
12.2020 - 08.2022

Customer Service Representative

Stagers Choice
02.2017 - 10.2020

GED -

Al Kareem Secondary School

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Kashmala Riaz