Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kashish Verma

Kelowna,BC

Summary

Dynamic Shift Supervisor at Pizza Hut with a proven track record in employee training and cash handling. Skilled in conflict resolution and fostering a collaborative team environment, I effectively empowered staff to achieve performance goals while maintaining high standards of customer service and operational efficiency.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Pizza Hut
11.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Sales Associate

Mountain Warehouse
09.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Team Leader

Nova Pack
12.2021 - 07.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

High School Diploma -

Canadore College of Applied Arts And Technology
Toronto, ON
05-2023

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Training and mentoring
  • Conflict resolution techniques
  • Inventory management
  • Problem-solving
  • Positive attitude
  • Strong verbal and written communication

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working

Timeline

Shift Supervisor

Pizza Hut
11.2023 - Current

Sales Associate

Mountain Warehouse
09.2023 - 08.2024

Team Leader

Nova Pack
12.2021 - 07.2023

High School Diploma -

Canadore College of Applied Arts And Technology

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Kashish Verma