KASHISH SHARMA

• Managed data entry tasks related to kitchen production processes.
• Staged ingredients and materials accurately to ensure efficient kitchen operations.
• Coordinated with the production team to maintain seamless workflow and high-quality output.

• Facilitated programs promoting inclusion and integration for diverse community groups and specially-abled participants.
• Developed and implemented camp and recreational activities to support social inclusion and participant engagement.
• Collaborated with community stakeholders to enhance program delivery and effectiveness.
• Assisted in the integration of participants with varying abilities into recreation activities.
• Ensured a welcoming and supportive environment for all participants.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

• Evaluated customer/business/joint/trust accounts to identify and prevent fraudulent activities.
• Analyzed large amounts of data(commercial claims) to find patterns of fraud and anomalies.
• Tracked fraud cases and monitored trends to develop strategies for prevention.
• Managed debit and credit disputes, resolving various fraud types through detailed investigation.
• Utilized fraud analysis tools such as TSYS, BOSS, and other industry-standard systems to detect and mitigate fraud.
• Processed PPP loans and implemented CARES Act programs during the COVID-19 pandemic.
• Conducted underwriting activities, assessing creditworthiness and risk factors for loan applicants.
• Collaborated with cross-functional teams to ensure compliance with regulatory requirements and internal policies.
• Developed and monitored the performance of fraud prevention and detection systems, ensuring operational and technological soundness.
• Assisted in the development and production of management dashboards/reports for fraud monitoring.
• Analyzed credit card transactions across the account lifecycle, including originations, authorizations, and account reissue, to identify and resolve fraudulent activities.
• Managed chargebacks and worked with MasterCard and Visa to resolve credit fraud disputes effectively.
• Supported fraud prevention initiatives by introducing and monitoring measures to assist in the identification of potential internal and external fraud.

• Handled insurance planning and related services for customers through outbound calls.
• Explained features, advantages, and disadvantages of various policies to promote insurance sales.

Provided customer service, investment planning, insurance, and sales support.