KASHISH SHARMA
Vernon,BC
Summary
Problem analysis and problem-solving skills. Great attention to details and customer service orientation. Adaptability and ability to work under pressure. Help the team to reach the overall goals of the organization. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Stocker
Vernon Square Liquor Store
2023.08 - Current
- Helped customers complete purchases, locate items.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Set up new sales displays each week with fresh merchandise.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
The Mobile Shop
2023.08 - 2024.01
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prioritized helping customers over completing other routine tasks in store.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Recommended complementary purchases to customers, increasing revenue.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
CUSTOMER SERVICE CASHIER
real canadian superstore
2023.03 - 2023.11
- Identified ways to improve efficiency in operations and implemented process changes.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Utilized POS system to handle customer cash and credit card transactions.
- Processed customer orders and accurately handled payment transactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
RECEPTIONIST
Vits Logistics
2021.04 - 2022.11
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Routed incoming mail and messages to relevant personnel without delay.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Diploma - Diploma in Business Administration
Okanagan College
Vernon, BC03.2025
High School Diploma -
Aadharshila Vidyapeeth
New Delhi, India05.2022
Skills
- Increased customer retention by providing excellent customer service.
- Excellent customer service background.
- Effective team player, and also able to work independently with little or no supervision.
- Data Collection.
- Customer Service and Assistance
- Reliable and Responsible
- Adaptable and Flexible
- Cash handling and management
- Retail Merchandising
- Microsoft Office
- Active Listening
- Written and verbal communication
- Issue Resolution
Certification
Digital marketing
serving it right
References
References available upon request
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Professional Working
Timeline
Cashier/Stocker
Vernon Square Liquor Store
2023.08 - Current
Sales Associate
The Mobile Shop
2023.08 - 2024.01
CUSTOMER SERVICE CASHIER
real canadian superstore
2023.03 - 2023.11
RECEPTIONIST
Vits Logistics
2021.04 - 2022.11
Diploma - Diploma in Business Administration
Okanagan College
High School Diploma -
Aadharshila Vidyapeeth
Digital marketing
serving it right
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