Kashish Sharma
Windsor,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
KPMB Architects
01.2023 - Current
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Created and maintained databases to track and record customer data.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Relationship Manager
New Age Insurance
07.2021 - 10.2022
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Sales Associate
Derby
02.2020 - 06.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
MBA -
Amity
Dubai05.2021
Bachelor in Architectural Studies -
BDCOA
Nagpur, India05.2019
Skills
- Reception Oversight
- Spreadsheet Management
- Research
- Appointment Scheduling
- Letter Preparation
- Expense Reporting
- Invoice Processing
Timeline
Administrative Assistant
KPMB Architects
01.2023 - Current
Relationship Manager
New Age Insurance
07.2021 - 10.2022
Sales Associate
Derby
02.2020 - 06.2021
MBA -
Amity
Bachelor in Architectural Studies -
BDCOA
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