Kashish Luthra
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions
Overview
2
2
years of professional experience
Work History
Sales Associate
Party City
03.2023 - Current
- Provided outstanding customer service, understanding and fulfilling diverse customer needs
- Processed cash, card, and check transactions for customer purchases, ensuring accuracy and efficiency
- Managed pallet jack operations, moving items up to 50 pounds safely and effectively
- Developed strong customer relationships to drive repeat business and enhance customer loyalty
- Handled refunds, exchanges, spills, and inquiries according to company policies and procedures
- Offered expert advice on balloon selection for various occasions, while also managing balloon inventory, including receiving shipments and restocking displays
Cashier
Shoppers Drug Mart
10.2022 - 02.2023
- Provided excellent customer service by positively engaging with all customers
- Maintained a neat and organized checkout area, ensuring a pleasant shopping experience
- Greeted all customers with a warm demeanor, fostering a positive atmosphere
- Demonstrated precision by accurately scanning or entering product data during transactions
- Actively promoted customer participation by consistently asking for the PC Optimum Card during each transaction
Education
BBA - Human Resource Management
University of The Fraser Valley
Abbotsford, BC12.2025
Skills
- Payment Processing
- Customer Service
- Sales Development
- Cash Handling
- Relationship Building
- Listening Skills
- Problem-Solving
- Inventory Control
References
Available upon request
Timeline
Sales Associate
Party City
03.2023 - Current
Cashier
Shoppers Drug Mart
10.2022 - 02.2023
BBA - Human Resource Management
University of The Fraser Valley
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