Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Kashish Khanna

Banff,AB
Kashish Khanna

Summary

Proven leader and effective communicator, I excel in fast-paced environments, as demonstrated during my tenure at Domino's Pizza. With a knack for multitasking and a commitment to customer service, I significantly enhanced team productivity and customer satisfaction. My expertise in cash handling and fostering teamwork underlines my ability to meet and exceed employer expectations.

Overview

3
years of professional experience

Work History

Domino's Pizza

Crew Member
02.2024 - Current

Job overview

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Fairmont Banff Springs

Housekeeping
01.2024 - Current

Job overview

  • Collaborated with housekeeping staff for timely room turnovers and consistently meeting quality standards.
  • Contributed to improving overall hotel ratings by consistently providing exceptional housekeeping services.
  • Collaborated with housekeeping team members to optimize workflow efficiency, improving room turnover time.
  • Coordinated closely with housekeeping staff to ensure timely room preparation for incoming guests.
  • Improved cleanliness and overall appearance of guest rooms by diligently performing daily housekeeping tasks.
  • Managed housekeeping scheduling and planning.

Diary Queen

Supervisor
05.2023 - 01.2024

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Tim Hortons

Crew Member
07.2022 - 01.2024

Job overview

  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.

Education

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None

Supply Chain Operations In Commercial Trucking from Logistics And Supply Chain Management
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Customer engagement
  • Cleaning and sanitizing
  • Self-discipline
  • Flexible schedule
  • Interactive communication skills
  • Integrity and honesty
  • Initiative and Self-motivation
  • Safety awareness
  • Basic math
  • Leadership qualities
  • Verbal and written communication

Languages

English
Elementary
Hindi
Elementary
Punjabi
Elementary

Timeline

Crew Member

Domino's Pizza
02.2024 - Current

Housekeeping

Fairmont Banff Springs
01.2024 - Current

Supervisor

Diary Queen
05.2023 - 01.2024

Crew Member

Tim Hortons
07.2022 - 01.2024

Conestoga College Institute of Technology And Advanced Learning

Supply Chain Operations In Commercial Trucking from Logistics And Supply Chain Management
Kashish Khanna