KASHISH BHATIA
Edmonton,AB
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Store Supervisor
THE UPS STORE
Edmonton, AB
01.2024 - Current
- Audited incoming shipments against purchase orders to verify accuracy and quality standards are met.
- Ensured that all customer queries were handled quickly and professionally.
- Provided technical support when necessary to resolve complex problems.
- Maintained updated records on product deliveries, returns, damages.
Store Manager
Subway
Edmonton
04.2021 - 06.2024
- Coached team members to achieve operational goals and maintain high service standards.
- Efficiently handled inventory management and supply ordering.
- Maintained a safe work environment and ensured food service quality control.
Client Service Representative (Front Desk)
H&R Block
Winnipeg
01.2021 - 04.2021
- Answered incoming customer inquiries with professionalism.
- Collaborated with stakeholders to stay updated on new products, services, and policies.
- Updated customer information in the database accurately.
- Engaged with clients professionally, addressing their concerns effectively.
- Offered support and solutions in line with company policies.
Customer Service Representative
MONEY MART
Timmins, ON
03.2019 - 01.2021
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Conducted regular follow-up calls with customers after resolving their issues.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Customer Service Manager
Walmart
Timmins
06.2018 - 01.2021
- Managing front-end customer-based operations at Walmart retail store that includes cashing out, self-checkouts, customer assistance, customer service desk including returns and western-union transactions.
- Spearheaded customer satisfaction surveys and developed action plans based on results.
- Resolved customer complaints, ensuring customer satisfaction and loyalty.
- Fostered a positive work environment for employees.
Education
Business Analysis And Process Management
Northern College of Applied Arts And Technology
Timmins, ON08-2020
Commerce and Business Administration
MOUNT CARMEL
GANDHINAGAR, GUJARAT 05-2017
Skills
- Microsoft Office
- Database Management
- Business Administration
- Multitasking
- Microsoft Excel and PowerPoint
REFERENCES
- AVAILABLE UPON REQUEST.
Timeline
Store Supervisor
THE UPS STORE
01.2024 - Current
Store Manager
Subway
04.2021 - 06.2024
Client Service Representative (Front Desk)
H&R Block
01.2021 - 04.2021
Customer Service Representative
MONEY MART
03.2019 - 01.2021
Customer Service Manager
Walmart
06.2018 - 01.2021
Business Analysis And Process Management
Northern College of Applied Arts And Technology
Commerce and Business Administration
MOUNT CARMEL
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