Summary
Overview
Work History
Education
Skills
Volunteer Experience
ADDITIONAL EXPERIENCE
AVAILABILITY & MOBILITY
Certification
References
Timeline
Generic

Kashish Arora

Prince George,Canada

Summary

Dynamic professional with experience as a Nanny for a private family, adept at creating individualized support plans and fostering emotional development. Proven ability in client advocacy and crisis de-escalation, ensuring a safe environment. Recognized for exceptional communication skills and cultural sensitivity, enhancing family collaboration and community access.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

FortisBC
Prince George, BC
01.2024 - Current
  • Delivered client-centered support through active listening, empathy, and prompt service
  • Maintained detailed case records and supported customers with technical and emotional challenges
  • Demonstrated patience, professionalism, and discretion while handling confidential information

Nanny / Caregiver

Virk Family
Prince George, BC
01.2022 - 01.2024
  • Delivered emotional and physical care for child aged 3–5, enhancing early development.
  • Fostered a safe and nurturing environment while introducing engaging learning activities.
  • Supported smooth transitions during daily routines to promote stability.
  • Assisted with transportation to preschool and community activities, ensuring punctuality.

Education

Early Childhood Education Assistant - Education

Coastal College
Surrey, BC
07-2025

Associate of Arts - Psychology & Sociology

College of New Caledonia
Prince George, BC

Youth & Adult Care Certificate -

YMCA
Prince George, BC

Skills

  • Individualized support plans
  • Client advocacy and empowerment
  • Emotional and mental health support
  • Behavior management techniques
  • Conflict resolution and crisis de-escalation
  • Personal care and assistance
  • Cultural sensitivity and trauma-informed practices
  • Documentation and progress reporting
  • Team collaboration and family liaison
  • Transportation and community access

Volunteer Experience

Oswal Cancer Hospital, Volunteer Caregiver & Support Worker, India 2021. Offered practical and emotional support to elderly, vulnerable, and terminally ill individuals, Helped with meals, mobility, hygiene, and companionship, Advocated for health, dignity, and inclusion for all individuals served, on and off

ADDITIONAL EXPERIENCE

  • Line Cook / Server
  • Various Roles – Prince George, BC 2022 - 2024
  • Developed strong interpersonal and crisis-response skills while working in high-pressure service roles
  • Built rapport with customers, staff, and supervisors
  • Gained experience managing multiple responsibilities with empathy and a solution-focused mindset

AVAILABILITY & MOBILITY

  • Fully available (including weekends/evenings/overnights)
  • Has personal vehicle and valid Class 5 BC Driver’s License

Certification

  • Emergency First Aid & CPR – January 2025
  • Class 5 Driver’s License – Valid, BC
  • Use of Force, WHMIS, Fire Safety, Mental Health Awareness, Note Taking & Report Writing, Indigenous Awareness, and more

References

  • Rimsha, Latif, Support Worker, Green Tree, 1472 Jarvis Street
  • Manjinder, Kaur, Support Worker, Connective Support Society, 485 Douglas Street

Timeline

Customer Service Representative

FortisBC
01.2024 - Current

Nanny / Caregiver

Virk Family
01.2022 - 01.2024

Early Childhood Education Assistant - Education

Coastal College

Associate of Arts - Psychology & Sociology

College of New Caledonia

Youth & Adult Care Certificate -

YMCA
Kashish Arora