Kashish
Toronto,ON
Summary
Adept at navigating high-stress environments, I excelled in customer service at Canadian Tire, enhancing customer loyalty through empathetic conflict resolution. My tenure at American Eagle honed my relationship-building skills, significantly contributing to repeat business. Demonstrating teamwork and critical thinking, I consistently delivered exceptional service and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
American Eagle
06.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Canadian Tire
10.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
Restauarnat Server
Punjabi Haveli
10.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Fanshawe College
Toronto, ON08-2025
Skills
- Team work and collaboration
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
Languages
English
Professional Working
Certification
Standard first aid and CPR/level C
Timeline
Customer Service Representative
Canadian Tire
10.2024 - 12.2024
Restauarnat Server
Punjabi Haveli
10.2024 - 12.2024
Sales Associate
American Eagle
06.2024 - 10.2024
High School Diploma -
Fanshawe College
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