Kashif Ali
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Work Order Specialist
SAUDI GROUND SERVICES (SGS)
2008.03 - 2023.03
- Verified identification and travel documents to efficiently board passengers for on-time departure.
- Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
- Coordinated with ramp agents to successfully store, remove and transport customer baggage.
- Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Delivery Associate
Sony
2007.05 - 2008.01
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Education
High School Diploma -
Government Islamic High School
Lahore, Pakistan03.1996
Skills
- Clerical Support
- Customer Service
- Work Order Management
- Service Requests
- Money Handling Abilities
- Coordination
Timeline
Work Order Specialist
SAUDI GROUND SERVICES (SGS)
2008.03 - 2023.03
Delivery Associate
Sony
2007.05 - 2008.01
High School Diploma -
Government Islamic High School
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