Kashenia Young-Reid
310 Middleton Avenue,ON
Summary
Well trained and proficient quality health care provider; seasoned experience in home health care and health care in medical institutions. Proficient in creating and maintaining a secure patient environment, very skilled in administering care to patients, manages sensitive documentations with confidentiality; always seeks to build strong relationships with patients. Demonstrated expertise in time management and a collaborative team player.
Overview
18
18
years of professional experience
Work History
Secretary
Jamaica Constabulary Force
Morant Bay , Jamaica
04.2013 - 06.2022
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Attended to current and former employees' requests, updated employee records cards with, salary increase promotions, demotions, and disciplinary actions etc. Provided adequate solution to queries from internal and external customers.
Nurses Aide
Intown Medical Centre
Morant Bay, Jamaica
01.2017 - 01.2018
- Assisted nurses with medical procedures, such as taking vital signs, dressings, ECG, and administering medication. Collected specimens for laboratory testing according to established protocols
- Responded quickly to patient calls and emergency situations quickly using appropriate interventions.
- Observed patients for changes in condition or behavior, reporting any changes to the nursing staff as well has recording patients medical history and current health.
- Educated patients on proper hygiene practices and nutrition guidelines.
Geriatric Patient Care Worker
Loving Hands Nursing Home
Morant Bay , Jamaica
02.2016 - 01.2017
- Developed individualized care plans for geriatric patients based on assessments; Interacted with patients in a professional manner while providing compassionate care.
- Assisted patients with bathing and daily hygiene tasks. Assisted patients with dressing, eating and using the toilet. continuously monitoring patients and assessing their physical and mental wellbeing.
- Analyzed complex healthcare data sets to identify trends and patterns related to patient outcomes.
- Maintained medication schedule and ensuring clients take medicines on time, help prepared meals according to dietary restrictions, shopping, prepping patients for physical exams, lab tests and other medical visits, ECG, dressing, vitals, feeding and maintained communications with close relatives.
Receptionist/Telephone and Switchboard Operator
Rural Agricultural Development Authority (RADA).
Morant Bay, Jamaica
05.2004 - 09.2010
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Compiled data from various sources into organized reports for management review.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
Professional Certificate - Distinction - Supervisory Management
University of The West Indies
Jamaica03-2018
Diploma - Health Care
CITY & GUILDS Career Academy
Jamaica11-2017
Professional Certificate - Geriatric Nursing
Career Academy of Professional Studies
Jamaica03-2017
Diploma/Canadian - Tourism
International Institute of Travel
Toronto, ON06-2011
Skills
- Geriatric quality patient care
- Child and adult quality patient care
- First Aid/CPR
- Vitals
- Administering Medical Treatments
- Teaching self care and hygiene
- Customer service/compassion and empathy
- Problem Solving and Critical thinking
- Organized and detailed Oriented
Timeline
Nurses Aide
Intown Medical Centre
01.2017 - 01.2018
Geriatric Patient Care Worker
Loving Hands Nursing Home
02.2016 - 01.2017
Secretary
Jamaica Constabulary Force
04.2013 - 06.2022
Receptionist/Telephone and Switchboard Operator
Rural Agricultural Development Authority (RADA).
05.2004 - 09.2010
Professional Certificate - Distinction - Supervisory Management
University of The West Indies
Diploma - Health Care
CITY & GUILDS Career Academy
Professional Certificate - Geriatric Nursing
Career Academy of Professional Studies
Diploma/Canadian - Tourism
International Institute of Travel
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