Kashaf Khan
Milton,ON
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Team Member
Tim Horton's
06.2022 - 05.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations
- Worked well with teammates and accepted coaching from management team
- Worked front counter, drive-thru and other areas
- Checked and restocked utensils and condiments in appropriate locations for guests
- Cleared trays and removed trash from tables before sanitizing surfaces
Customer Service Representative Agent
Agero Roadside Sustenance
11.2021 - 04.2022
- answer inbound calls from stranded motorists and dispatch roadside assistance
- Developed and updated databases to handle customer data.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative Agent
Reliance Home Comfort
03.2021 - 09.2021
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Liaise with internal department to resolve customer concerns
- Educated customers about billing, payment processing and support policies and procedures.
Skills
Personal :
- Verbal Communication
- Teamwork and Collaboration
- Organization and Time Management
- Responsible for all task assigned
- Capable for analyzing and solving problem
- Commercial Equipment Maintenance
- Food Preparation and Safety
PROFESSIONAL SKILLS:
microsoft MS,powerpoint, excels
Certification
IPAC ( infection control)
CPR
WORKER HEALTH AND SAFTEY
FOOD HANDLER
Additional Information
LANGUAGES:
english, urdu, hindi
Timeline
Crew Team Member
Tim Horton's
06.2022 - 05.2023
Customer Service Representative Agent
Agero Roadside Sustenance
11.2021 - 04.2022
Customer Service Representative Agent
Reliance Home Comfort
03.2021 - 09.2021
IPAC ( infection control)
CPR
WORKER HEALTH AND SAFTEY
FOOD HANDLER
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