Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Extra-Curricular
Interests
Timeline
Generic
Open To Work
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Kashaf Asif

Customer Service Manager.
Dryden,ON

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Customer Service ManagerFront Desk Agent

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemote
Location: Dryden, ON, Canada
Open to relocation: Yes

Important To Me

Work-life balanceCareer advancementFlexible work hoursPaid time offTeam Building / Company Retreats

Summary

Developed exceptional leadership and customer relations skills in high-paced customer service environment, seeking to transition into new field. Demonstrated ability to manage teams and resolve complex issues with efficiency. Looking to leverage these transferable skills to drive success in new role.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Customer Service Manager

Walmart Corporation
12.2025 - Current
  • Led customer service team to enhance resolution rates and improve overall satisfaction.
  • Developed training programs for new associates, boosting service quality and team efficiency.
  • Implemented feedback mechanisms to gather customer insights, driving process improvements.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Cashier

Walmart Corporation
05.2024 - 12.2025
  • Processed transactions accurately using point-of-sale systems.
  • Assisted customers with inquiries and product information to enhance shopping experience.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained clean and organized checkout area to ensure efficient service delivery.

Education

High School Diploma -

Dryden High School
Dryden, Ontario
07.2026

Ontario Scholar - Accounting/ General Academic

Dryden High School
Dryden, ON
06.2026

Mathematics Honour Certificate -

Dryden High School
Dryden, ON
06.2026

English Honour Certificate -

Dryden High School
Dryden, ON
06.2026

Skills

  • Language skills: Able to communicate clearly and effectively in English, both verbally and in writing Bilingual proficiency in Urdu, Punjabi, and Arabic
  • Can handle cash, prepare bills and make payments: Proficient and trustworthy in accurately handling cash transactions, managing payments, and preparing bills with careful attention to detail
  • Communication: Confident speaking in public, to groups, or via electronic media (eg, Walmart customer service communication through phone)
  • Sense of responsibility: Reliable and accountable; takes ownership of assigned tasks and duties, ensuring they are completed thoroughly and on time
  • Strong work ethic: Highly motivated, punctual, and dedicated; committed to putting in the necessary effort to complete tasks well and contribute positively to the workplace
  • Customer service
  • Problem-solving
  • Customer focused
  • Time management
  • Call center management

Accomplishments

  • June 2023-26 | Honor Roll: Achieved Honor Roll status for Grade 9,10,11,12
  • June 2023 | Perfect Attendance award
  • June 26 | Mathematics , English , Science Honors Certificate
  • Supervised team of [10-15] staff members.
  • Drove record in making Walmart's Rewards mastercard that elevated the store's ranking in the company.

Languages

Hindi
Full Professional
English
Full Professional
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Arabic
Limited Working

Certification

July 2022: Certification of completion for a course of Basic Computer Skills.

Extra-Curricular

January 2023 - February 2023 | Mathematics /Science Fair Participant

May 2025 | Community Volunteer - Local Library

May 2025 | Community Event Volunteer - Local Fall fest

Seasonal | Community Parade Float designer & Coordinator

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I like looking at the stars and learning about constellations
  • Baking
  • Reading
  • Cooking
  • Fashion and Style

Timeline

Customer Service Manager

Walmart Corporation
12.2025 - Current

Cashier

Walmart Corporation
05.2024 - 12.2025

High School Diploma -

Dryden High School

Ontario Scholar - Accounting/ General Academic

Dryden High School

Mathematics Honour Certificate -

Dryden High School

English Honour Certificate -

Dryden High School

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Kashaf AsifCustomer Service Manager.