Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kashaf Al Hassan

Toronto,Canada

Summary

Reliable and adaptable professional with experience in customer service, team training, and operational coordination across fast-paced food service and construction environments. Proven ability to manage high-volume workloads, maintain accuracy and quality standards, and collaborate with diverse teams to meet deadlines. Skilled in training and onboarding staff, resolving issues quickly, and upholding safety and compliance protocols. Recognized for strong communication skills, attention to detail, and the ability to perform under pressure while delivering exceptional results.

Overview

2
2
years of professional experience

Work History

Project Coordinator

Kapp Infrastructure Inc.
Vaughan, Ontario
10.2023 - 09.2024
  • Coordinated multiple teams to complete projects on schedule, improving efficiency by 40%.
  • Maintained accurate records and managed daily reports, enhancing workflow organization.
  • Trained and supported new staff to ensure smooth transitions and team productivity.
  • Worked with diverse stakeholders to resolve issues quickly and professionally.

Crew Member → Crew Trainer

McDonald's
Toronto, Ontario
01.2023 - 10.2023

Crew Member

  • Served 200+ customers per shift with 95%+ order accuracy.
  • Maintained high food safety and hygiene standards, passing all audits.
  • Operated grills, fryers, and POS systems efficiently during peak hours.
  • Contributed to reducing drive-thru wait times by 15% during busy periods.
  • Consistently met daily speed-of-service and quality goals.

Crew Trainer

  • Trained and mentored 5+ new hires, improving onboarding efficiency.
  • Provided on-the-job coaching to enhance team performance and service quality.

Education

Bachelor in Engineering - Mechanical Engineering

York University
Toronto, ON
10-2022

Skills

  • Customer Service & Communication
  • Teamwork & Collaboration
  • Time Management & Multitasking
  • Problem-Solving
  • Food Safety & Hygiene Standards
  • Attention to Detail
  • Adaptability
  • Time management

Languages

English
Native/ Bilingual
French
Limited

Timeline

Project Coordinator

Kapp Infrastructure Inc.
10.2023 - 09.2024

Crew Member → Crew Trainer

McDonald's
01.2023 - 10.2023

Bachelor in Engineering - Mechanical Engineering

York University
Kashaf Al Hassan