Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kasey Merino Hernandez

Edmonton,AB

Summary

Aiming to challenge myself in a new environment where I can utilize my prior knowledge and skills to make a positive contribution to your company’s success and improve over all customer satisfaction. knowledgeable about monitoring metrics and maximizing team success in fast-paced departments. Natural leadership talent with motivational approach.

Overview

9
9
years of professional experience

Work History

Receptionist Administrator

LBH Consulting
Toronto, ON
03.2020 - 12.2023

  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Resolved customer complaints or answered customers' questions.
  • Proven track record of greeting guest in a professional and friendly manner, ensuring a positive first impression for the business
  • Open and close duties for the reception desks
  • Excellence in utilizing Microsoft Office Suites as well as Zoom, Teams, and Google meets
  • Well organized files to stay on top of office/ Reception supply needs, as well as kitchen needs
  • Attention to detail for all meetings and a can do attitude, no task to big or small
  • Looked over CEO calendar for the day to prepare for meetings

Automotive Assembler

Kirchhoff Automotive
Aurora
01.2023 - 11.2023
  • Honda civic and Toyota parts.
  • making chassis structure for both model cars.
  • Placed machine-cut parts onto subassemblies and affixed correctly every 45 seconds.
  • Train new employees in the use of various tools and equipment used in the assembly process.
  • Troubleshoot mechanical issues that arise during assembly process.

Greenskeeper

Oakdale Golf and Country Club
North York
06.2022 - 11.2022
  • I maintained 9 holes out of 27.
  • Operate bobcat, fairway cutters, john deere golf and turf cutters and Line trimmer.
  • Set up courses each day by changing cups, putting out flags and emptying trash.
  • Trained new employees on proper safety protocols when operating power tools or machinery.
  • Maintained and monitored turf grass health; fertilized, aerated, and over-seeded as needed.
  • Removed leaves, clippings and debris with blowers or collection methods.
  • Performed routine maintenance on mowing equipment; sharpened blades and changed oil and filters.
  • Repaired divots on fairways and tees using a combination of seed mixtures and top dressing.
  • Managed nearby features such as bunkers with raking and regular care.

Retail

Urban Planet
Vaughan
03.2020 - 01.2022
  • .cashier
  • Recommended loss investigation procedures to retail establishments.
  • Helping other co-workers organize clothes from sections
  • Restock, unbox and tag clothes and put them out on display.
  • Equipped retail staff members to effectively sell, serve customers, maintain inventory and perform other retail duties.
  • 1 year retail management experience.

Cool Table and Cashier

Get and Go Burrito
North York
07.2019 - 12.2019
  • Greeted customers
  • Food preparation
  • washing/cutting vegetables
  • washing dishes
  • Multi task with cashier, online orders/ in call orders, customer service
  • Mopping floor, bathroom cleaning.

Assistant Building Manager

Wynn Family Properties
Toronto
06.2016 - 08.2019
  • Organized building paperwork/ tenant contracts alphabetical order
  • Knowledge of Excel and Microsoft
  • Organized cheques by apartment order and jotted everything on computer and emailed and mailed recipes and cheques, money order to building owners
  • Kept track over building order and payment and sent all proof to building owners
  • Ordered superintendent/janitor, cleaning supplies
  • Reported problems within the residents' apartments.

Painter

Wynn Family Properties
Toronto
09.2014 - 08.2018
  • Plastering, Sanding off rough plaster, demolition, rebuilding walls, painted walls and cleaning up leftover mess.

Education

Master of Science - Nurse

George Brown College
Toronto, ON
01-2022

Skills

  • Clear verbal and writing
  • Initiative and problem solving abilities
  • Approachable and dependable with exceptional communication skills
  • Respectful, Friendly
  • Abilities to multitask
  • Organized and focused
  • Meeting Support
  • Calendar Management
  • Scheduling Appointments
  • Visitor Assistance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Professional

Timeline

Automotive Assembler

Kirchhoff Automotive
01.2023 - 11.2023

Greenskeeper

Oakdale Golf and Country Club
06.2022 - 11.2022

Receptionist Administrator

LBH Consulting
03.2020 - 12.2023

Retail

Urban Planet
03.2020 - 01.2022

Cool Table and Cashier

Get and Go Burrito
07.2019 - 12.2019

Assistant Building Manager

Wynn Family Properties
06.2016 - 08.2019

Painter

Wynn Family Properties
09.2014 - 08.2018

Master of Science - Nurse

George Brown College

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Kasey Merino Hernandez