Kasey Baden

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.

As director of services and production manager, I planned out and oversaw everything. The team consisted of technicians, a band, a welcome team, and speakers. My job was to lead everyone and oversee what they did. I would constantly be answering multiple people making sure everything was in order and ready, while getting everything set up.

• Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
• Operated multiple forms of technology, such as lighting and audio consoles
• Worked with other lighting technicians in set-up and operation of lighting equipment.