Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kasem Keblawi

Hamilton

Summary

Customer service professional with proven track record in assisting clients and enhancing their experience. Known for reliability, adaptability, and collaborative approach in achieving team goals. Proficient in navigating various customer service platforms and maintaining positive attitude under pressure.

Reliable Mover familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills.

Overview

10
10
years of professional experience

Work History

Deli Clerk

Al Makhazen
09.2023 - 12.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Joiner

Alexco
08.2022 - 09.2023
  • Maintained a safe working environment through diligent adherence to safety guidelines and equipment maintenance procedures.
  • Maintained clean workspaces, professional personal appearance and neat vehicle.
  • Improved client satisfaction by delivering high-quality joinery work within tight deadlines.
  • Operated hand and power tools with complete safety to avoid damaging spaces or hurting individuals.
  • Cut wood by hand and with shop or site machinery to achieve desired dimensions.

Front Store Manager

Golden Gamal
11.2019 - 08.2022
  • Increased overall revenue with targeted marketing campaigns tailored to specific customer segments based on their preferences.
  • Established inventory control measures that reduced excess stock and improved in-store organization, leading to better customer satisfaction.
  • Assisted in recruiting, hiring and training of team members.
  • Identified areas for improvement within the store layout; implemented changes that resulted in more effective use of space while enhancing shopper experience.
  • Collaborated with cross-functional teams to execute promotional events effectively, driving increased foot traffic and sales.
  • Managed labor scheduling to maximize productivity and maintain adequate staffing levels to effectively operate business.
  • Managed daily cash reconciliation and deposits for accurate financial records and optimal cash flow.

Cashier

Spinneys
03.2017 - 11.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Assistant Chef

Tasty
02.2015 - 03.2017
  • Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
  • Assisted head chef in cooking dishes according to ingredients.
  • Chopped ingredients and garnishes.
  • Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
  • Checked food inventory and ordered ingredients.
  • Assisted in inventory management, ensuring proper stock levels for optimal kitchen performance.
  • Received and inspected food deliveries, guaranteeing the use of fresh and high-quality ingredients.
  • Ensured compliance with all health and safety regulations, maintaining a safe work environment for all employees.
  • Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.

Education

English Language

Hill Park Learning Centre
Hamilton, ON

Skills

  • Food preparation
  • Problem-solving
  • Teamwork and collaboration
  • Cash register operation
  • Inventory control
  • Product knowledge
  • Cash handling
  • Customer service

Timeline

Deli Clerk

Al Makhazen
09.2023 - 12.2024

Joiner

Alexco
08.2022 - 09.2023

Front Store Manager

Golden Gamal
11.2019 - 08.2022

Cashier

Spinneys
03.2017 - 11.2019

Assistant Chef

Tasty
02.2015 - 03.2017

English Language

Hill Park Learning Centre

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Kasem Keblawi