Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
Uber eats
12.2023 - Current
Delivered food orders to customers in a timely manner.
Loaded and unloaded delivery vehicles with food items.
Ensured that the correct order was delivered to the customer.
Followed all safety protocols while driving.
Maintained cleanliness of vehicle interior and exterior.
Coordinated with restaurant staff on order accuracy and pickup times.
Provided excellent customer service throughout the delivery process.
Utilized GPS navigation systems to find most efficient routes for deliveries.
Inspected vehicle before and after shifts for any maintenance needs or issues.
Contacted customers if there were delays in delivery due to traffic or other issues.
Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
Delivered fresh food to customers across local area.
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Carried food in insulated bags to maintain hot or cold temperature.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Navigated local streets and highways with ease using GPS system.
Noon Hour Lunch Supervisor
TDSB
Toronto, ON
10.2018 - Current
Supervised lunchroom staff, ensuring safety and efficiency.
Checked student meals for accuracy against the menu.
Organized and distributed cafeteria supplies, such as food items, utensils, and condiments.
Ensured that all students followed school lunchroom rules.
Maintained a clean and sanitary eating environment in accordance with health regulations.
Monitored students during meal times to ensure proper behavior was maintained.
Provided assistance to students with special dietary needs or allergies.
Supervised students on playground through observation and monitoring, keeping close physical proximity.
Monitored students in dining area and serving lines with focus on order and safety.
Supervised children on playground equipment to minimize mishaps, notifying management of equipment in need of repair.
Intervened to prevent inappropriate behavior, reporting major behavior issues on office referral form.
Assisted students in opening lunch bags and beverage containers.
Escorted students to and from lunchroom, lockers and nurse's office as necessary.
Delivery Driver
Open Window Bakery
, ON
08.2009 - 12.2011
Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Maintained accurate records of goods delivered and collected payments as required.
Verified accuracy of items loaded onto truck against shipping documents.
Adhered to all applicable traffic laws while driving delivery vehicle.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Provided excellent customer service by answering inquiries about products or services being delivered.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Responded promptly to emergency situations involving vehicles or personnel on the roadways.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Verified deliveries against shipping instructions prior to delivering to customers.
Reviewed delivery documents and orders and reported errors to supervisor.