Kasandra Diaz
Davis
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level geologist position as an undergraduate to help launch a career and gain experience. Catches on quickly, learns fast, and is very adaptable. As a result of volunteering, very proficient in customer service and face-to-face interactions with guests/clients.
Overview
1
1
year of professional experience
Work History
Aggie Day Tour Guide Volunteer
UC Davis Student Housing and Dining Services
Davis
04.2023 - 04.2023
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Developed guest relationships to achieve a high level of satisfaction.
- Led guided tours and informational talks for large groups to showcase school grounds and highlights.
- Described tour points of interest to group members, responding to questions and inquiries.
PRIDE Festival Event Volunteer
Associated Students UCD (ASUCD)
Davis
05.2023 - 06.2023
- Set up and took down chairs and tables.
- Set up and packed up event equipment, leaving area clean and tidy.
- Provided information about facilities, entertainment options and rules and regulations.
- Greeted or assisted patrons entering or exiting facility.
- Communicated directions to patrons for points in or outside of facility.
- Tended to patrons with special needs by offering additional assistance.
- Guided patrons to exits or provided instructions in emergency situations.
- Built and removed different displays and specific products based on customer requirements and promotional needs.
Assistant
Wayne Miller's Mobile Tire
Santee
06.2023 - 09.2023
- Answered incoming calls and recorded accurate messages.
- Gathered and sorted data for inclusion in reports and files.
- Served as contact person and source of information to maintain good communication with clients.
- Executed record filing systems to improve document management and organization.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
Assistant
Wayne Miller's Mobile Tire
Santee
06.2024 - 08.2024
- Received and distributed mail, letters and packages.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greeted guests and vendors to assist in navigating space.
- Broke down boxes for garbage and recycling.
- Monitored office services mailbox for business support needs and requests.
- Reviewed and approved vendor invoices.
- Performed accounting or financial analysis.
Education
Bachelor of Science - Geology
University of California Davis
Davis, CA06-2027
Skills
- Organizational Skills
- Good Work Ethic
- Active Listening
- Friendly, Positive Attitude
- Planning & Organizing
- Reliable & Trustworthy
- Customer Service
- Relationship Building
- Training & Development
- Answering Phones
- Filing and Recordkeeping
- Emotional Awareness
Timeline
Assistant
Wayne Miller's Mobile Tire
06.2024 - 08.2024
Assistant
Wayne Miller's Mobile Tire
06.2023 - 09.2023
PRIDE Festival Event Volunteer
Associated Students UCD (ASUCD)
05.2023 - 06.2023
Aggie Day Tour Guide Volunteer
UC Davis Student Housing and Dining Services
04.2023 - 04.2023
Bachelor of Science - Geology
University of California Davis