Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kasai Cox

Fairfield,CA

Summary

Dedicated and enthusiastic professional with a strong background in customer service and teamwork. I excel in providing efficient and friendly service, ensuring every customer feels valued and satisfied. My experience as a Store Associate at In-N-Out Burger allowed me to enhance my communication skills and resolve customer inquiries promptly, contributing to a positive dining experience.
In addition to my professional background, I am an active football player and track runner, which has instilled in me the values of discipline, resilience, and teamwork. Competing in sports has sharpened my ability to work under pressure and adapt to new challenges while cultivating a strong sense of dedication and perseverance.
I thrive in collaborative environments, working closely with team members to foster a supportive workplace. My volunteer roles have further solidified my commitment to community engagement and leadership, showcasing my ability to motivate and uplift others. I am passionate about creating welcoming environments and am adept at anticipating customer needs to deliver exceptional service. I pull on my athletic experiences to push myself and others toward success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Associate

In-N-Out Burger
08.2022 - 03.2025
  • Maintained a clean and safe environment for customers by regularly cleaning and monitoring store conditions.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Handled cash register operations accurately.
  • Provided exceptional customer service by engaging with guests and offering assistance as needed.
  • Facilitated smooth checkout experiences for customers by anticipating their needs, asking clarifying questions, and immediately taking their order upon arrival.
  • Participated in meetings to stay updated on product information and company policies.

Volunteer

Topflight Security
12.2023 - 01.2024
  • Assisted with special events and programs.
  • Checking hundreds of bags to ensure they meet the stadium protocols
  • Supervising the premises to ensure a safe environment

Volunteer

Amercian River College
07.2023 - Current
  • Supervising the area, ensuring a safe environment
  • Serving food while engaging in conversation and creating a welcoming environment for guests
  • Help with recruiting

Volunteer

NFL Flag Football
10.2022 - 10.2024
  • Coached a youth flag football team of 15 players
  • Created plays with two other coaches.
  • Made sure all members were included and recognized their strengths and improved their skills as teammates and players

Education

No Degree - Business

American River College
Sacramento, CA
12-2025

High School Diploma -

Vanden
Fairfield, CA
06-2023

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Demonstrated strong customer service skills by calming unsatisfied customers and following up with a solution to their problem promptly,
  • Making customers satisfied by making conversation and cleaning their tables, as well as opening the door, offering refills, and bringing their food to their table
  • Leadership qualities
  • Community service
  • Time management
  • Computer skills (Adobe, videography, social media)
  • Networking
  • Food distribution
  • Community engagement
  • Professional appearance
  • Fundraising events

Certification

  • Food Handlers Handlers
  • Guard Card

Timeline

Volunteer

Topflight Security
12.2023 - 01.2024

Volunteer

Amercian River College
07.2023 - Current

Volunteer

NFL Flag Football
10.2022 - 10.2024

Store Associate

In-N-Out Burger
08.2022 - 03.2025

No Degree - Business

American River College

High School Diploma -

Vanden
Kasai Cox