KAS FORD
Toronto,Canada
Summary
Outgoing Customer Service Professional with over 7 years of experience serving customers in a variety of industries. Excellent inter-personal skills able to connect with people from diverse backgrounds build relationships and earn their trust.
Overview
16
16
years of professional experience
Work History
Delivery Driver, Customer Care, Maintenance
Easyhome
04.2018 - Current
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Received daily delivery instructions and route assignments from dispatch.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
General labour
Dash metal limited
01.2016 - 03.2017
- Installs and repair sheet metal product, operate heavy machines
- Provide information about product and services answer phone and take order
Welder
Fileco Teknion Co
11.2012 - 12.2014
- Company Overview: Toronto
- Worked as part of a team to assemble a variety of metal products
- Assisted colleagues to ensure supervisor’s instructions followed appropriately
- Toronto
Administrative Assistant
Jamaica Defence Force
02.2009 - 10.2011
- Company Overview: Jamaica
- Collaborated with co-workers to plan, supervise and execute programs within the community
- Used communication skills to build relationships with seniors and youth
- Provided one-on-one peer counselling to at-risk youth
- Jamaica
Education
National Youth Service Certificate -
Jamaica
Jamaica01.2009
Secondary School Diploma -
Vauxhall High School
Jamaica01.2005
Skills
- Time management sk
- Listening skills
- Reliability
- Flexibility
- Customer service
Additional Information - Captain Of Soccer Team
True
Timeline
Delivery Driver, Customer Care, Maintenance
Easyhome
04.2018 - Current
General labour
Dash metal limited
01.2016 - 03.2017
Welder
Fileco Teknion Co
11.2012 - 12.2014
Administrative Assistant
Jamaica Defence Force
02.2009 - 10.2011
National Youth Service Certificate -
Jamaica
Secondary School Diploma -
Vauxhall High School