Karyrma Gonzalez
Lomita
Summary
Adept at elevating customer experiences, I leveraged my nail artistry and exceptional service skills at Karyelizenails, enhancing client satisfaction and loyalty. My proficiency in UV light gel application and my ability to foster strong relationships contributed to a significant client base expansion. I excel in dynamic environments, consistently delivering quality and creativity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Nail Tech
Karyelizenails (self Employed)
01.2020 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
Cast Member
Disneyland Resort
03.2022 - 02.2023
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Developed strong relationships with team members across departments, promoting open communication channels that led to improved collaboration efforts.
- Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
- Provided accurate information and helpful guidance to visitors, improving their overall park experience.
- Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
- Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
Teachers Assistant
LAUSD
10.2019 - 08.2021
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Bear Builder
Build A Bear Workshop Inc
10.2019 - 03.2020
- Handled cash transactions accurately and efficiently to facilitate smooth store operations.
- Contributed to achieving store sales targets through upselling techniques and promotion of add-on products.
- Trained new employees on company policies, procedures, and product knowledge, increasing overall team performance.
- Organized themed events at the store location, driving increased foot traffic and customer engagement.
- Assembled Build-a-Bear marketing displays on sales floor and removed displays based on management's discretion.
- Supported company party revenue goals by suggesting parties to guests and delivering Number great party experiences.
- Collaborated with fellow employees to create a friendly, supportive work environment that fostered team success.
- Operated POS system to receive payments by cash, credit card, vouchers and automatic debit.
Waitress
Party Butler
07.2019 - 03.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Biology
Cal State Dominguez Hills
Carson, CABachelors In Liberal Arts -
Arizona State University
Tempe, AZ2025
Manicurist License -
Victory Career College
Carson, CA01.2024
High School Diploma -
San Pedro High School
San Pedro, CA06.2019
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Gel application
- Sanitation procedures
- Relationship building
- Team collaboration
- Nail preparation
- Manicure design
- Nail polish application
- Pedicures
- French manicures
- Product upselling
- Waterless services
- Airbrushing techniques
- Manicures and nail care
- UV light gel application
- Nail artistry
- Custom nail design
- Surface buffing
- Foot massage
- Callus removal
- Hygiene practices
- Hand massage
- Customer satisfaction
- Patience and composure
- Guest services
Certification
Manicurist license
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cast Member
Disneyland Resort
03.2022 - 02.2023
Licensed Nail Tech
Karyelizenails (self Employed)
01.2020 - Current
Teachers Assistant
LAUSD
10.2019 - 08.2021
Bear Builder
Build A Bear Workshop Inc
10.2019 - 03.2020
Waitress
Party Butler
07.2019 - 03.2020
Biology
Cal State Dominguez Hills
Bachelors In Liberal Arts -
Arizona State University
Manicurist License -
Victory Career College
High School Diploma -
San Pedro High School
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