Summary
Overview
Work History
Qualifications
Interests
References
Skills
Education
Work Preference
Timeline
Hi, I’m

Karyn Patterson

Medical Courier
Burlington,Ontario

Summary

  • Enthusiastic individual with interest in gaining experience and knowledge in the workplace
  • Highly motivated to provide satisfaction as well as dedication to the employer
  • Highly reliable and punctual individual
  • Very organized and detailed
  • Excited to display skills developed and learned in the workplace

Overview

32
years of professional experience
5
years of post-secondary education

Work History

Silver Fox Pharmacy
Burlington , Ontario

Medical Courier
01.2023 - Current

Job overview

  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Properly documented all specimens received using [Software].
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Novapack
Burlington , Ontario

General Laborer
01.2017 - 03.2017

Job overview

  • Performed general housekeeping and cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Notified supervisors of defective equipment or material.
  • Assisted team members with tasks that require group effort.
  • Performed quality checks on products and materials to identify any defects.

UPS
Burlington , Ontario

Shipping and Receiving Clerk
05.2017 - 01.2018

Job overview

  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Communicated with vendors and suppliers to verify timely delivery of goods.

Emma’s Back Porch
Burlington , Ontario

Reservations Coordinator
09.2015 - 02.2016

Job overview

  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of products, services, and facilities.
  • Worked closely with front desk to achieve full occupancy of property.
  • Provided customers with information about availability and pricing.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Windows With Inspiration
Burlington , Ontario

Custom Drapery and Interior Design
09.2003 - 08.2015

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Townsview LifeCare Center
Burlington, Ontario

Receptionist Administrator
04.2000 - 09.2003

Job overview

  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Acted as first point of contact and set appointments for prospective clients.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

RoyalCrest LifeCare Group
Burlington , Ontario

Account Manager
01.1994 - 01.1998

Job overview

  • Negotiated prices, terms of sales and service agreements.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Consulted with businesses to supply accurate product and service information.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Recorded accurate and efficient records in customer database.

Qualifications

Qualifications
  • Excellent multitasking and communication skills
  • Consistent problem solver
  • High level to detail
  • Ability to work very proficient independently and with others
  • Valid Class “G” drivers license and access to a reliable vehicle

Interests

Interests

Art, painting, drawing

Interior Design

Animals

References

References

REFERENCES Available Upon Request

Skills

  • Package pickup and delivery
  • Traffic safety
  • Excellent driving skills
  • Delivering time-sensitive specimens
  • Delivery payment collection
  • Customer service
  • Coordinating efficient routes
  • Clean driving record
  • Attention to confidentiality
  • Handling pharmaceutical materials
  • Route planning
  • Efficient navigation
  • Valid Driver's license

Education

Sheridan College
Oakville

B.A. from Interior Design
1991.09 - 1994.05 (2 education.years_Label & 8 education.months_Label)

University Overview

McMaster University
Hamilton

None from Humanities
09.1989 - 05.1991

University Overview

Glendale Secondary School
Hamilton

GED + Grade 13

University Overview

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Timeline

Medical Courier
Silver Fox Pharmacy
01.2023 - Current
Shipping and Receiving Clerk
UPS
05.2017 - 01.2018
General Laborer
Novapack
01.2017 - 03.2017
Reservations Coordinator
Emma’s Back Porch
09.2015 - 02.2016
Custom Drapery and Interior Design
Windows With Inspiration
09.2003 - 08.2015
Receptionist Administrator
Townsview LifeCare Center
04.2000 - 09.2003
Account Manager
RoyalCrest LifeCare Group
01.1994 - 01.1998
Sheridan College
B.A. from Interior Design
1991.09 - 1994.05 (2 education.years_Label & 8 education.months_Label)
McMaster University
None from Humanities
09.1989 - 05.1991
Glendale Secondary School
GED + Grade 13
09.1989
Karyn PattersonMedical Courier