Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. main background in Office/Billing Manager but also proficient in overseeing all business operations. Offering 20+ years of experience in Medical and Customer experience with excellent people skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities as I pride myself on being a quick learner. I am seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Office/Billing Manager
Kalamalka Physiotherapy Clinic
03.2005 - Current
Trained and mentored staff on procedures, compliance requirements, and collections techniques.
Perform all scheduling for employees and contracted workers
Responsible for payroll, commissions and other accounting disbursements accurately.
Performed all banking for day-to-day financial operations as well as Reconciling all accounts.
Remittance to CRA monthly
Prepared internal and regulatory financial reports, balance sheets and income statements.
Utilized financial software(Sage 50) to prepare consolidated financial statements.
Utilized Jane Software and Osler Software for patient appointment scheduling , entering patient demographic and insurance data into electronic medical record system.
Provide exceptional customer service to patients, answering questions and addressing in person , telephone and email.
Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
Verified and billed all Extended Health Insurance eligibility, ICBC and WCB coverage and took copayments and compiled daily financial records for patients.
Filed and maintained patient records in accordance with HIPAA regulations. Patient registration process, confirming data accuracy and completeness.
Received debit/credit card and monies payments via POS machine. Balanced deposits and credit card payments each day.
Medical Office Assistant
Gartree Medical
04.2003 - 03.2005
Adhered to strict HIPAA guidelines to protect patient privacy.Prepared patient charts by gathering and organizing medical records ahead of appointments.
Provided prompt, polite and professional in-person and telephone customer service.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Performed various administrative tasks by filing, copying and faxing documents.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.