Summary
Overview
Work History
Education
Timeline
Generic

KARY LI

Markham,,ON

Summary

  • Administrative Support: Experienced in managing scheduling, documentation, and office coordination to ensure smooth day-to-day operations.
  • Advanced MS Office Skills: Proficient in Excel (Pivot Tables, VLOOKUP), Word, and PowerPoint for data analysis, reporting, and presentation.
  • Data Analysis: Skilled in interpreting data, generating insights, and preparing reports to support decision-making and operational improvements.
  • Operational Execution: Strong ability to coordinate processes, monitor performance, and deliver results with attention to detail and efficiency.

Overview

6
6
years of professional experience

Work History

Operation Supervisor

HongMall
Markham, ON
01.2022 - 11.2024
  • Planned and executed online promotional campaigns, coordinating across teams to ensure timely implementation, and maximum customer engagement.
  • Conducted product selection and assortment planning, analyzing market trends, and consumer behavior to optimize the catalog.
  • Implemented pricing strategies and adjustments to maintain competitiveness, and drive sales performance.
  • Monitored campaign and product performance, using data insights to inform operational decisions, and improve workflow efficiency.
  • Collaborated with marketing, product, and supplier teams to align operational execution with business objectives.

Bookkeeper / Receptionist

Greenland Sales Ltd
Markham, ON
09.2020 - 12.2021
  • Answering screening and forwarding incoming phone calls
  • Maintain up-to-date billing system
  • Manage customer accounts to ensure balances are kept up to date and recorded accurately
  • Liaison with customers to ensure the timely receipt of outstanding invoices

Office Coordinator

NGH Tours
Markham, ON
06.2019 - 03.2020
  • Accurately recorded invoices, documents, and client files by using the company system
  • Organized and assisted with branch front deck co-workers and local businesses building promotion and local networking
  • Determine work priority for travel support staff in fast-paced environment
  • Coordinates with different departments to achieve optimal work production across the board
  • Resolve difficult problems and inquiries imposed or raised by customers regarding various traveling issues

Waitress / Cashier

South China Buffet
Peterborough, ON
01.2019 - 05.2019
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
  • Took orders at the front counter and collected payments, maintaining a high level of accuracy and customer satisfaction, and updated repeat customers on menu changes, and updated to maintain quality service relationship

Education

Computerized Accounting Technology Diploma -

CertCana Systems Institute
Scarborough, ON
10.2020

Bachelor of Business Administration -

Trent University
Peterborough, ON
01.2019

Timeline

Operation Supervisor

HongMall
01.2022 - 11.2024

Bookkeeper / Receptionist

Greenland Sales Ltd
09.2020 - 12.2021

Office Coordinator

NGH Tours
06.2019 - 03.2020

Waitress / Cashier

South China Buffet
01.2019 - 05.2019

Computerized Accounting Technology Diploma -

CertCana Systems Institute

Bachelor of Business Administration -

Trent University

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KARY LI