Karuniyan Tharmarathan
Courtice,ON
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Miniso
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Stock Manager
Call It Spring
10.2023 - 09.2024
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Inventoried warehouse stock on monthly, quarterly and annual basis
- Collaborated closely with sales teams to ensure adequate stock levels based on customer demands and seasonal trends.
Restaurant team member
Tim Hortons
04.2022 - 09.2023
- At Tim Hortons, fulfilled orders, maintained food safety and quality, operated equipment, and prepared ingredients
- Assisted with cleaning and restocking for a smooth operation
- Provided friendly interactions, listened to customer needs, made recommendations, and helped maintain high satisfaction and store success
Restaurant team member
Comno’s Pizza & Wings
11.2019 - 09.2022
- As a team member at Comno’s Pizza & Wings, fulfilled customer orders, maintained food safety standards, operated large-volume cooking equipment, prepared precise ingredient measurements, and provided administrative support to the owner
- Dedicated to excellent customer service, warmly welcomed customers, developed strong relationships, and ensured their satisfaction with personalized menu suggestions and prompt, friendly service
Education
Bachelor of Commerce - Finance
Ontario Tech University
Oshawa, ON04-2027
Bachelor of Commerce - Finance, Business
Durham College
Oshawa, ON04-2024
High School -
Monsignor Paul Dwyer Catholic High School
Oshawa, ON01.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Reliable and punctual
- Stocking and receiving
- Cash handling accuracy
- Cash register operation
Hobbies and Interests
- Literature
- Community involvement
- Learning Languages
- Gaming
- Sports
- Travel
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
French
Limited Working
Interests
- I like working with my hands and fixing things
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Martial Arts
- Reading
- Video Gaming
- I participate in a variety of outdoor recreational activities
Timeline
Stock Manager
Call It Spring
10.2023 - 09.2024
Sales Associate
Miniso
04.2023 - Current
Restaurant team member
Tim Hortons
04.2022 - 09.2023
Restaurant team member
Comno’s Pizza & Wings
11.2019 - 09.2022
Bachelor of Commerce - Finance
Ontario Tech University
Bachelor of Commerce - Finance, Business
Durham College
High School -
Monsignor Paul Dwyer Catholic High School
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