Karun Mamgain
Etobicoke ,ON
Summary
Proven track record in enhancing patient care and confidentiality at Mount Sinai Home Health Care Services, adept in medical office management and basic accounting. Skilled in workflow coordination and document management, Improved operational efficiency and patient satisfaction. Expertise includes multi-line phone systems and OSHA compliance, demonstrating a balance of hard and soft skills.
Overview
6
6
years of professional experience
Work History
Medical Administrative Assistant
Mount Sinai Home Health Care Services
01.2024 - Current
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered phone calls and messages for Multiple medical facilities, scheduling appointments, and handling patient inquiries.
- Supported healthcare providers with timely completion of necessary documentation, allowing them to focus on quality patient care.
- Generated reports and logged patient information for reliable records.
- Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.
- Used Alaya-care to schedule appointments for Medical visits and procedures.
- Anticipated supply needs and placed orders proactively, preventing shortages that could disrupt daily clinic operations or compromise patient care quality.
- Facilitated seamless communication between patients and healthcare providers through diligent message relay and prompt follow-up actions as needed.
- Supported office staff and operational requirements with administrative tasks.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Bookkeeper
New Ocean Supermarket
05.2023 - 01.2024
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company's financial position. Reconciled and corrected issues with financial records.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
Accountant
The Leprosy Mission Hospital
07.2018 - 09.2019
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
- Used advanced software to prepare documents, reports, and presentations.
- Collaborated with external auditors during annual audit process to provide necessary documentation and address any concerns or findings promptly.
Education
Graduate Certificate - Project Management
Algoma University
Sault Ste. Marie, ON08.2022
MBA - Operational Management And Finance Management
Punjab Technical University
India04.2018
Skills
- Patient care and confidentiality
- Patient Demographics
- Workflow Coordination
- Medical Office Management
- Multi-Line Phone Systems
- Basic accounting knowledge
- Document Management
- Understanding of medical terminology
- OSHA Compliance
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Medical Administrative Assistant
Mount Sinai Home Health Care Services
01.2024 - Current
Bookkeeper
New Ocean Supermarket
05.2023 - 01.2024
Accountant
The Leprosy Mission Hospital
07.2018 - 09.2019
Graduate Certificate - Project Management
Algoma University
MBA - Operational Management And Finance Management
Punjab Technical University
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