KARTIKEY VERMA

• Interfaced with area teams to verify application of technical details
• Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards
• Developed conceptual scope analyses of project objectives
• Met weekly with team members to discuss project implementations and alleviate any issues
• Analyzed critical line data to make recommendations for improvement
• Conducted root cause analysis to identify, prioritize and eliminate process losses
• Evaluated proposed project economics and identified alternative solutions and designs producing improved results
• Coached newly hired employees and interns while observing progress and delegating tasks
• Developed and implemented project plans and budgets to ensure successful execution
• Participated in project reviews to enable ongoing status tracking and reporting
• Created process simulations to test operational outcomes without causing service disruptions
• Coordinated with cross-functional teams to resolve project issues and mitigate risks
• Provided detailed project status updates to stakeholders and executive management

• Led hiring, on-boarding and training of new hires to fulfill business requirements
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Devised processes to boost long-term business success and increase profit levels.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
• Set, enforced, and optimized internal policies to maintain responsiveness to demands
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
• Analyzed and reported on key performance metrics to senior management

My work in TTEC is classified and I am not at liberty to discuss it openly. I think my job title " FRAUD PREVENTION SPECIALIST " is self explanatory. But still, in below points, I can share a general idea of what I did here.

• Inputted all information regarding fraud investigations into detailed reports that were submitted to clients.
• Participated in group discussions with team members to develop new ways to combat fraud.
• Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
• Identified fraud patterns and anomalies through analysis of large quantities of data.

• Contacted location managers and department supervisors to assess requirements.
• Implemented policies to reduce cost and eliminate waste.
• Oversaw INR 1,80,00,000 budget and all purchasing needs for the company.
• Scheduled and organized inventory management.
• Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.
• Coordinated logistics for INR 8,50,00,000 per year operations.
• Coordinated paperwork, updated spreadsheets and maintained permanent records.
• Solved diverse supply chain problems in timely manner.
• Negotiated and finalized contracts.

• Revitalized production area, operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
• Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production.
• Supervised loading unloading processes and melting machinery to prevent overloads and avoid malfunctions.
• Directed manufacturing process and operational efficiency procedures to achieve goal of first run capability.
• Calculated finances and production costs while managing cash flow.
• Directed key personnel in correct production techniques to achieve required quality.
• Boosted productivity by 37% through direction, preparation and implementation of training programs and initiatives.

• Monitored performance and generated reports detailing quality of product and defect rates.
• Monitored production processes to gain understanding of problematic steps and rectify issues.
• Performed visual inspections and non-destructive tests where appropriate.