Kartik Sharma
Waterloo,ON
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Energetic Kitchen Staff Member with progressive experience in heavy traffic restaurant environments. Passionate culinary specialist with drive to master food preparation and deliver top-quality meals and service. Personable team player well-versed at stepping up to meet diverse and demanding kitchen needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member
Sultan Mediterranean Restaurant
02.2023 - Current
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Delivery Driver
Contracted
10.2023 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cleaner
Construction
09.2023 - 10.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
Assistant Manager
Yours Second Wife Restaurant
09.2019 - 08.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
Guest Service Associate
Vits Mango Blossom
01.2019 - 07.2019
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Assisted guests with booking reservations, resulting in higher occupancy rates.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
Education
Post-Graduate Certificate - Hospitality Management
Conestoga College
Bachelor's - Hotel & Tourism Management
Kurukshetra University
Post Graduate Certificate - Global Business Management
Conestoga College
04.2024
Skills
- Sanitary food handling
- Safe food storage
- Safe Food Handling
- Report Generation
- Amenities and accomodations knowledge
- Complaint Handling
- Communication Skill
- Kitchen Equipment Operation
- Plating and presentation
- MS Office
- Food Server
Certification
- Driving License(G)
- Forklift
- WHMIS
- CPR & First Aid
- Smart Serve
- Security Guard
- Food Safety
Timeline
Delivery Driver
Contracted
10.2023 - 01.2024
Cleaner
Construction
09.2023 - 10.2023
Kitchen Staff Member
Sultan Mediterranean Restaurant
02.2023 - Current
Assistant Manager
Yours Second Wife Restaurant
09.2019 - 08.2021
Guest Service Associate
Vits Mango Blossom
01.2019 - 07.2019
Post-Graduate Certificate - Hospitality Management
Conestoga College
Bachelor's - Hotel & Tourism Management
Kurukshetra University
Post Graduate Certificate - Global Business Management
Conestoga College
- Driving License(G)
- Forklift
- WHMIS
- CPR & First Aid
- Smart Serve
- Security Guard
- Food Safety
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